Customer Solution Architect

3 months ago


Dublin, Ireland Datalex Full time

The Role

We are looking for a Customer Solution Architect who is highly technically proficient, an excellent communicator, and has a strong customer orientation. This role is both customer facing and technical with a primary focus on delivering key customer features to production. The Customer Architect is a team player and builds strong relationships with customers and key internal stakeholders such as Sales, Product Management, Engineering, and Enterprise Architecture. They are confident in advising our own project team and customers on matters of design, product enhancements, optimisation, and implementation, while being commercially aware and able to make sound judgement calls.

If you are driven and enjoy working in fast paced environments, then this role is for you You will have a front row seat into how the travel industry works today and help us stay ahead of the curve. Datalex partner with best of breed content and payment providers, you will get to work with the best in industry at every level.

Key Responsibilities

Take a leadership role within the implementation team to deliver our product per customer requirements, driving architectural decisions and best practices – delivering on budget and on time Provides consultancy services to our customers as they use our product. Manage the customer solutions & system architecture. Translate business requirements into system level design and detailed technical architecture documents in a clear, professional manner Identify product enhancements required and actively inform product management of the business value Work with our Operations team to analyse the performance of our systems in a production environment and evaluate enhancements to our product for performance and cost benefits Contribute and agree on a strategic customer roadmap in collaboration with the leadership team Contribute to the long-term development of our product suite. Identify opportunities for and drive Continuous Improvement activities.

Technical Skills / Knowledge / Experience

Essential

Customer Facing Experience in previous roles required. Experience with presenting at C-level Proven ability to operate within a multi-locational delivery team environment with both onsite and remote engagement. Minimum 3 years’ experience as a Customer Architect. E-Commerce (retail) industry experience and/or experience in a high transaction volume or mission critical system. Excellent leadership and communication skills Hands-on software development experience is a must A wide degree of creativity and latitude is expected. Must be able to deliver high quality customer facing documentation. Be a self-starter, have a strong problem-solving aptitude and does not accept the status quo Ability to handle multiple priorities in a fast-moving environment. Experience delivering mission critical cloud solutions (AWS, Azure, GCP) 7+ years in application design and development Minimum 4 years of OO/Internet design experience. Expert in some of the following technologies: Java, J2EE, SOA, JBoss, Tomcat, JDBC, SOAP, REST, OOD/OOA, .NET Experience working with database systems such as Oracle, Postgres, MongoDB. Proficiency in web technologies would be advantageous – HTML, CSS, JS, JQuery, React

Desirable

Travel technology and terminology experience.

  • Dublin, Ireland Dunnes Stores Full time

    Customer Facing Technologies Solution Architect Dunnes Stores is Ireland's leading retailer positioned at the cutting edge of food and fashion retailing. We are Irish owned and operate over 130 stores across Ireland, Northern Ireland, and Spain, as well as a growing online store. We are expanding our service and product offering for our customers all the...

  • Solutions Architect

    2 weeks ago


    Dublin, Ireland The Panel Group Full time

    Senior Solutions Architect Payments (Banking) Experience Level: Senior 15+ years in IT Architecture and Payments within Banking We are seeking a Senior Solutions Architect with in-depth expertise in payment solutions. As a trusted leader in financial services, our client is committed to driving the next generation of payment systems and banking services to...

  • Solution Architect

    4 days ago


    Dublin, Ireland Real Time Recruitment Full time

    As a Solution Architect, you will play a pivotal role in designing and delivering cutting-edge solutions across our client base. You'll leverage your deep knowledge of Microsoft and AWS ecosystems and lead the design of scalable, resilient, and secure cloud solutions. Your expertise in stakeholder management will be essential as you communicate with internal...


  • Dublin, Ireland Reperio Human Capital Full time

    Cloud Solutions ArchitectDublin /HybridMy client, a market-leader in the Consulting space, is looking for a seasoned Cloud Solutions Architect with expertise in Azure, AWS and/or GCP, coming from a Software Development background in Java and/or .NET. You will leverage your experience in solutions architecture, collaborate with technical teams and business...

  • Solutions Architect

    4 months ago


    Dublin, Ireland Vodafone Full time

    Why work for us: Vodafone are revolutionising how customers use technology and connectivity, ensuring they are ready for today and the digital innovation of tomorrow. We are heavily embedded in providing world-class Solutions and we strive to keep ourselves ahead of the game,which will give you the opportunity to lead the way in Telecommunications...


  • Dublin, Ireland Reperio Human Capital Full time

    Senior Solutions ArchitectDublin /HybridMy client, a market-leader in the Consulting space, is looking for a seasoned Senior Solutions Architect with expertise in Software Development and AWS or Azure Cloud environments. You will leverage your experience in solutions architecture, collaborate with technical teams and business stakeholders, and act as a...


  • Dublin, Ireland Reperio Human Capital Full time

    Cloud Solutions ArchitectDublin /HybridMy client, a market-leader in the Consulting space, is looking for a seasoned Cloud Solutions Architect with expertise in Azure, AWS and/or GCP, coming from a Software Development background in Java and/or .NET. You will leverage your experience in solutions architecture, collaborate with technical teams and business...


  • Dublin, Ireland myGwork Full time

    This job is with Microsoft, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Overview In SMC and Digital Sales, we have set out with the purpose of empowering our customers through the...


  • Dublin, Ireland myGwork Full time

    This job is with Microsoft, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Overview Azure is the most...


  • Dublin, Ireland myGwork Full time

    This job is with Microsoft, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Overview Small, Medium & Corporate (SMC) and Digital Sales is the common global scale engine across Microsoft...

  • Solution Architect

    2 weeks ago


    Dublin, Ireland Cpl Resources Full time

    Cpl Recruitment are recruiting for a Solutions Architect to join our clients innovative team. In this role, you will work with other teams to design and implement cutting-edge technology solutions that deliver on the business objectives. Youll play a key role in supporting digital transformation projects, ensuring that data and digital capabilities are...

  • Solutions Architect

    2 months ago


    Dublin, Ireland ISC Full time

    Company Name:Enterprise Registry Solutions LimitedWe are ERS, a leading international registry provider operating out of Dublin, Ireland. We design, build, and operate registry solutions that power public and private sector operations and drive efficient business decisions around the world. Our people are what drives our innovation, growth, and...


  • Dublin, Ireland US012 Marsh & McLennan Agency LLC Full time

    Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how...


  • Dublin, Ireland TEKsystems Full time

    Description: Administration: i. Monitors, reviews, and manages infrastructure. ii. Manages user requests. iii. Manages and reviews log files. iv. Generates regular operational reports. Problem Management: i. Isolates and troubleshoots incidents. ii. Performs service incident coordination. iii. Opens service requests on behalf of...


  • Dublin 8, Ireland ST Engineering Full time

    Title: Solution Architect, Software Job ID: Location: Digital Hub, SG Description: About ST Engineering ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than countries. The Group uses technology and innovation to solve real-world...

  • Solutions Architect

    5 months ago


    Dublin, Ireland OCLC Full time

    You have a life. We like that about you. At OCLC, we believe you'll do the best work of your life when you're living the best life possible. We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life- not a substitute for one. Technology with a...


  • Dublin, Ireland Oracle Full time

    Who are we? CSS Service Solution Architects (SSAs) are enhanced support and managed services presales subject matter experts. CSS SSAs work closely with the CSS sales teams during sales opportunities, interacting at senior levels within existing and new Oracle customers.  Using their deep experience of IT support and managed services to capture...


  • Dublin, Ireland Reperio Human Capital Full time

    Lead Solutions ArchitectDigital BankingDublin/HybridMy client is a market leader in the Digital Banking space, looking for a Lead Solutions Architect to lead the development and delivery of digital banking solutions while developing the strategy and roadmap to evolve their digital banking channels, technologies, and processes. Leading and growing a team of...


  • Dublin, Ireland Eolas Recruitment Full time

    Microsoft Cloud Solutions Architect Job Description: Our client is seeking a Microsoft Cloud Solutions Architect to lead sustainability-focused digital transformation initiatives across various sectors. This role will be integral in developing and implementing technology solutions to drive sustainable growth and efficiency. Job Responsibilities: Develop and...


  • Dublin, Ireland myGwork Full time

    This job is with Microsoft, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Overview In SMC and Digital Sales, we...