(German) Client Services Associate
6 months ago
Responsibilities
:Resolve routine and complex client service issues in a thorough and expeditious manner, utilizing sound judgment with an emphasis on courtesy. Client inquiries typically encompass a broad array of themes including: Operability of TWS, IBKR Mobile, IBKR WebTrader execution platforms including trading modules and analytical tools; Cash deposit and withdrawal activity, position transfers, and account administrative functionsProduct availability and attributes; Exchange, clearing and depository functions; Order types and routing logic; Order status, trade and delivery settlement, exercise & assignment, expiration processing, and corporate actions Margin calculations; Commission structure, interest and feesCoordinate activities with other local and international Customer Service divisions and interaction with external departments such as Programming, Clearing, Cashiering and Compliance on common issues. Contribute to the development of client service systems, policies and proceduresQualifications & Experience:
Fluent in English and GermanUniversity degree (NFQ level 7) in finance, economics or related field2-3 years’ experienceExperience in financial services position (e.g., brokerage, banking, trading, exchange or clearing house) preferred but not requiredStrong verbal and written communication skills to accommodate client inquiries directed via telephone, web ticket or online chatIn depth understanding of the following financial instruments: stocks, bonds, options, futures, options on futures, foreign exchange and fundsWorking knowledge of various exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologiesAbility to work in a dynamic, medium-size office environment
If you are motivated, have strong initiative, are analytical and methodical; we can offer you a position that will both challenge and reward you. You will be part of an exciting team that is helping to shape one of the world’s strongest brokerage brands. We are looking forward to receiving your online application.
#LI-RB1
-
Associate/ Senior Associate
6 months ago
Dublin, Ireland StepStone Group Full timeis a rapidly growing Global Private Markets firm who provides customized investment and advisory solutions to some of the most sophisticated investors in the world. With $675 billion of total capital allocations, including more than $150 billion in AUM, we are highly diversified in the private markets across the globe and provide creative solutions to solve...
-
Client Service Specialist
6 months ago
Dublin, Ireland Autodesk Full timePosition Overview As a Client Services Specialist, you will be a vital part of Autodesk's support, ensuring our customers' requests are actioned with care, and understanding. You will ensure that customer and partner problems are analyzed and resolved with the goal of creating an great customer experience in an environment of shared team knowledge....
-
Irish Client Service Associate
3 weeks ago
Dublin, Ireland Fisher Investments Full timeOverview The Opportunity: As an Irish Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world’s preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in...
-
Associate, Client Operations, Fund Administration
5 months ago
Dublin, Ireland MUFG Investor Services Full timeCompany Description Experience something Brilliantly Different with a career with MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund...
-
Associate Level 1- Client Services
6 months ago
Dublin, Ireland 253 FIL Investment Management Ltd Full timeAbout the Opportunity Job Type: PermanentApplication Deadline: 27 April 2024 Title: Associate Department: Client Services Location: Dublin ,Ireland Reports To: Team Lead Join us as an 'Associate-Client Services' at Fidelity! If you enjoy phone conversations with customers, working from a premium location based in Dublin, Ireland and...
-
Securities Services
4 weeks ago
Dublin, Ireland JP Morgan Full timeJob Description J.P. Morgan Securities Services provides comprehensive solutions spanning the full investment cycle to help institutional investors succeed now and in the future. Our world-class suite of services includes custody, fund accounting and administration, middle office services, foreign exchange, liquidity management, securities financing,...
-
Customer Service Agent
2 weeks ago
Dublin, Ireland Abrivia Recruitment Ltd Full timeDescription Position: Customer Service Support Agent - German SpeakingLocation: Dublin City, IrelandType: PermanentHours of Work: 8 hour shifts. Rotating 8 week roster with day, evening, alternating weekends and 1 week of night shifts.Salary: €39,000 + bonus values 2-3K per annum & excellent benefitsRole: Hybrid Model - 3 days WFH & 2 days...
-
Business Development Representative with German
2 weeks ago
Dublin, Ireland Wibit Consulting & Services (WibitCS) Full timeIn collaboration we are searching for an Business Development Representative with German, to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success team.Position: Business Development RepresentativeLocation: Dublin, Republic of IrelandWork model: Hybrid, 3 days per...
-
Digital Marketing Sales Executive with German
2 months ago
Dublin, Ireland Abrivia Recruitment Ltd Full timeDescription Job Title: Digital Marketing Sales Executive with GermanContract: Permanent, Full Time - Mon-FriSalary: €38,000 - €50,000 OTE + benefitsLocation: Dublin City with hybrid plan available (3 days WFO and 2 days WFH)An exciting opportunity within a well-established international company for Digital Marketing...
-
Dublin, Ireland Wibit Consulting & Services (WibitCS) Full timeIn collaboration we are searching for German speaking Inbound Sales Development Representative, to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success teamLocation: Dublin, Republic of IrelandWork model: on-siteEmployment type: Full-timeRemuneration: Base salary...
-
Dublin, Ireland State Street International (Ireland) Ltd Full timeWhy this role is important to us IFDS has an exciting career development opportunity that would suit a true team player who is ready to take on a new challenge. You will be joining our friendly Registration Team of 25 incredible people who are responsible for maintaining client accounts and ensuring client due diligence in line with the company AML policies....
-
Sales Team Lead with German
1 month ago
Dublin, Ireland Wibit Consulting & Services (WibitCS) Full timeIn collaboration we are working with a leading Telecommunications company who are looking to recruit a German-speaking Sales Team Lead to join their team in Dublin. Location: Dublin, IrelandWork model: on-siteEmployment type: Full-timeRemuneration: Base salary + commissions. DUTIES AND RESPONSIBILITIES:Lead and coach a team of Lease Consultants, ensuring...
-
Trade Desk Representative
6 months ago
Dublin, Ireland Interactive Brokers Full timeResponsibilities :Investigation of client inquiries encompassing a broad array of themes, including margin analysis, position liquidations, trade cancellation requests, order trigger conditions, products and global exchanges, order status and execution inquiriesResolve routine and complex client inquiries, concerns, and complaints thoroughly and...
-
Account Development Representative with German
1 month ago
Dublin, Ireland Wibit Consulting & Services (WibitCS) Full timeIn collaboration we are searching for an Account Development Representative with German, to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success teamLocation: Dublin, Republic of IrelandWork model: remoteEmployment type: Full-timeRemuneration: Base salary +...
-
Dublin, Ireland MUFG Investor Services Full timeJob DescriptionReporting to the Associate Director of Client Operations, you will:Provide a full range of fund accounting services to hedge fund clients, including NAV preparation, reviewing corporate actions, verifying security pricing, performing cash and security position reconciliations.Provide a complete range of fund administration services to hedge...
-
Client Services Executive
2 months ago
Dublin, Ireland Elevate Partners Full timeOur client a leading Wealth Management firm are currently looking to hire a Client Services Executive to join their team. The successful candidate will have great communications skills and attention to detail.Role Duties Include: The provision of general administrative support to a team of Directors, Associate Directors and Senior Private Client...
-
Lease Consultant with German
2 weeks ago
Dublin, Ireland Wibit Consulting & Services (WibitCS) Full timeIn collaboration we are working with a leading Telecommunications company who are looking to recruit a German-speaking Lease Consultant in Dusseldorf, Germany or Dublin IrelandLocation: Dusseldorf, Germany or Dublin IrelandWork model: Hybrid after 6 months, details to be discussedEmployment type: Full-timeRemuneration: Base salary + commissions. DUTIES AND...
-
Shareholder Services Associate
6 days ago
Dublin, Ireland PIMCO Full timePIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients’ capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the...
-
Dublin, Ireland MUFG Investor Services Full timeJob DescriptionThis growth oriented position will have the primary responsibility of providing the full range of fund administration services to private equity and private credit team. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing...
-
Associate Director
5 months ago
Dublin, Ireland Aon Full timeAssociate Director & Client Relationship Lead Are you an experienced Captive, Insurance or Underwriting professional with experience of the functions of a regulated insurance or reinsurance company? Are you interested in growing the scope of your knowledge and capabilities in a role which will provide cross-functional exposure across the range of...