Client Services Director
6 months ago
Our client is a leader in the content creation industry, providing a wide range of services to help businesses achieve their content marketing goals. From developing a comprehensive content strategy to creating high-quality written and visual content, they have the expertise to help companies effectively communicate with their target audience and build a strong brand image. With a team of experienced writers, designers, and marketing specialists, the company is dedicated to helping businesses establish a strong online presence and grow their brand through the power of well-crafted content.
We are currently on the lookout for a Client Services Director who will take charge of overseeing all aspects of the client service department. The primary objective of this role is to ensure the delivery of exceptional service at every interaction, ultimately contributing to the achievement of the agency's goals.
In this leadership role, you will be tasked with devising innovative strategies to elevate the standing of the Client Services team, establishing them as reliable and trusted advisors for our clients. You will play a key role in enhancing our reputation and driving increased revenue through outstanding customer service and service delivery.
Responsibilities:
Develop and communicate scalable ways of working for Client Services to support hyper-agency growth. Build strong relationships and trust with senior clients and industry leaders for new business development. Meet with clients, understand their goals, and create personalized plans to exceed expectations. Hire, manage, and mentor direct reports for superior work delivery. Establish a client-centric culture aligned with company values. Ensure Client Services team adds value, embedding in clients' challenges and industries to unlock opportunities. Create successful client onboarding, retention, and satisfaction programs. Represent the company in client meetings and events. Provide consistent reporting on vital metrics to clients. Conduct regular client satisfaction reviews to inform continuous development. Manage client budgets and align costs for optimal P+L performance. Support the growth team in responding to RFPs and lead agency pitches with compelling storytelling. Introduce new services to existing clients. Stay updated on direct agency and client competitors in the market.
Requirements:
Excellent understanding of content and digital marketing. Vast expertise in devising and implementing solutions for client challenges. Demonstrates strong business acumen, overseeing client Profit and Loss. In-depth knowledge and hands-on experience in technical aspects of account management. Exceptional organizational, administrative, and project management skills, adept at handling multiple clients and projects simultaneously. Extensive background in project management, utilizing project management tools effectively. Confidently and comfortably pitches to clients at all levels. A positive and upbeat attitude aligned with the company's values and beliefs. Actively seeks ways to improve the company's bottom line. Adapts to business challenges and keeps abreast of market competitors. Ability to take ownership of projects, meeting print deadlines with a sense of urgency.In addition to creative abilities, the ideal candidate will be equipped with excellent customer care skills, ensuring exceptional experiences for our valued clients. Their ability to engage with clients and colleagues at all levels will be a crucial factor of the position.
If you are great at interpersonal communication, scheduling, and time management, as well as characterise yourself with remarkable precision in meeting deadlines with unfaltering accuracy and speed, we are looking for you We encourage you to apply via Prosperity today
Apply Now-
Client Services Executive
1 month ago
Dublin, Ireland Elevate Partners Full timeOur client a leading Wealth Management firm are currently looking to hire a Client Services Executive to join their team. The successful candidate will have great communications skills and attention to detail.Role Duties Include: The provision of general administrative support to a team of Directors, Associate Directors and Senior Private Client...
-
Dublin, Ireland MUFG Investor Services Full timeJob DescriptionReporting to the Associate Director of Client Operations, you will:Provide a full range of fund accounting services to hedge fund clients, including NAV preparation, reviewing corporate actions, verifying security pricing, performing cash and security position reconciliations.Provide a complete range of fund administration services to hedge...
-
Associate Director
4 months ago
Dublin, Ireland Aon Full timeAssociate Director & Client Relationship Lead Are you an experienced Captive, Insurance or Underwriting professional with experience of the functions of a regulated insurance or reinsurance company? Are you interested in growing the scope of your knowledge and capabilities in a role which will provide cross-functional exposure across the range of...
-
Associate, Client Operations, Fund Administration
4 months ago
Dublin, Ireland MUFG Investor Services Full timeCompany Description Experience something Brilliantly Different with a career with MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, assert services, banking, and fund...
-
Director, Technical Services
2 months ago
Dublin, Ireland MongoDB Full timeMongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...
-
Business Development Director – Financial Services
5 months ago
Dublin, Ireland Version 1 Full timeJob Description As our new Business Development Director, you will play a crucial role in supporting and developing our strong footing in the Financial Services sector in Ireland, leading large sales opportunities, and managing client engagements, among other responsibilities. In recognition of our expertise and accomplishments, The role will be...
-
Director, Trusts
5 months ago
Dublin, Ireland MUFG Investor Services Full timeCompany Description Experience something Brilliantly Different with MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing. We’re in 14 global...
-
Client Relationship Director
1 month ago
Dublin, Ireland IQ-EQ Full timeJob DescriptionResponsibilities:Build relationships with key decision-makers at designated clients as a framework for implementing BD strategies.Establish and maintain clear communication channels with designated clients and have thorough understanding of client issues, wants and needs.Develop and maintain Client Plans setting out our approach to maximizing...
-
Client Service Executive
1 month ago
Dublin, Ireland Davy Full timeAbout us From day one, you’ll notice there is something special about working at Davy. Our success is built on nearly 100 years of forging strong relationships with our clients and developing the careers of Ireland’s future business leaders. Established in 1926, the Davy Group sits at the heart of wealth and capital in Ireland, providing a broad...
-
Director, Governance
5 months ago
Dublin, Ireland MUFG Investor Services Full timeCompany Description What’s in it for you to join MUFG Investor Services? Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel...
-
Dublin, Ireland MUFG Investor Services Full timeJob DescriptionReporting to the Associate Director of Client Operations, you will:Provide a full range of fund accounting services to hedge fund clients, including NAV preparation, reviewing corporate actions, verifying security pricing, performing cash and security position reconciliations.Provide a complete range of fund administration services to hedge...
-
Client Service Executive
1 month ago
Dublin, Ireland Davy Full timeAbout us From day one, you’ll notice there is something special about working at Davy. Our success is built on nearly 100 years of forging strong relationships with our clients and developing the careers of Ireland’s future business leaders. Established in 1926, the Davy Group sits at the heart of wealth and capital in Ireland, providing a broad range of...
-
Operations Director
5 months ago
Dublin, Ireland Mitie Full timeOperations Director - Soft ServicesTeam Operations | Permanent Full TimeAbout MitieMitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and...
-
Dublin, Ireland MUFG Investor Services Full timeJob DescriptionThis growth oriented position will have the primary responsibility of providing the full range of fund administration services to private equity and private credit team. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing...
-
Director Software Engineering
2 weeks ago
Dublin, Ireland Cpl Full timeCpl is partnering with SiriusXM to assemble an exceptional team for their new state-of-the-art technology facility in Dublin.SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio...
-
Client Services Executive
5 days ago
Dublin, Ireland Eirkoo Full timeOur client is a leading corporate and benefits broker based in South Dublin, they are currently recruiting for an experienced Insurance Account Executive to work in their team based in South Dublin. The ideal candidate will have a strong background in insurance broking with experience of successfully liaising with clients and building lasting client...
-
Senior Associate Director, AML
1 month ago
Dublin, Ireland MUFG Investor Services Full timeJob DescriptionAs part of our global AML team, you will be providing quality client service to Investors in the Luxembourg market. Reporting to the Director, AML, you will:Support senior leadership with driving department initiatives, projects, budget adherenceTaking ownership of department deliverables while ensuring adherence to company and department...
-
Urban Services Director
6 days ago
Dublin, Ireland SWARCO Full timeYour Challenge We have a very exciting opportunity for an Urban Services Director to join our growing ITS business in Ireland. As a member of the SWARCO Ireland Senior Management Team (SMT), you will work with other SMT members to deliver the Company’s objectives and maximise the financial performance through a fair and ethical approach, putting...
-
Business Development Director
2 weeks ago
Dublin, Ireland Version 1 Full timeJob DescriptionAs a Business Development Director, you will proactively engage with firms to understand their specific business challenges, needs and requirements within the Financial Services Sector. You will identify and then educate on where Version 1 is uniquely positioned to support their needs. You will build out sales and partner channel opportunities...
-
Client Service Executive
3 months ago
Dublin, Ireland WTW Full timeReady to Elevate Your Broker Career? Join WTW Dublin as a Client Service Executive! Are you an Experienced insurance professional looking to take your career to the next level? Look no further! We're expanding our dynamic team based in Elm Park, Merrion Road Dublin 4, and we want you to be a part of our success story, At WTW, we transform tomorrows. ...
