Meetings & Events Co Ordinator
1 month ago
Talbot Hotel Stillorgan are recruiting for an organised and passionate Meeting & Events Co Ordinator to join our team. The Meetings and Events Co Ordinator will report to the Senior Meeting and Events Executive and the Sales & Marketing Manager. To deliver exceptional friendly service at all times, to every guest, in line with the Talbot Collection 'Empower Your Excellence' customer service program.
To respond to wedding and events enquires in in a professional, efficient and customer focused manner.
To be respectful, polite, friendly, and unfailingly helpful in all your dealings with guests and colleagues alike, recognising that you are an 'ambassador' of the Talbot Collection at all times.
The Talbot Collection are one of the Best Places to Work in Hospitality 2024 as awarded by the Great Place to Work. Come experience it for yourself and join our team.
Main Duties:
- Taking bookings for meetings, weddings and events with specific emphasis on maximizing revenue at every opportunity;
- Handling all guest queries in relation to meetings and events bookings.
- Confirm in writing to all clients - the details of their bookings with the relevant property's terms and conditions whilst confirming payment details.
- Ensure to meet with clients to provide a show around of facilities and information as necessary to secure booking.
- Communicating any special requests to specific department and managers.
- Assist Senior Meeting and Events Executive with the administration and distribution of all function sheets/menus.
- Assist the Senior Meeting and Events Executive to handle the full cycle of booking from initial enquiry to billing;
- Assist the Senior Meeting and Events Executive to target sales calls to corporate bookers;
- Liaise with reception and accounts to ensure correct billing of all weddings and events.
- Attend wedding fairs and trade shows as required.
The successful candidate will:
- Have 1 years' experience in a similar role in a 4* hotel;
- Experience using a PMS. Hot Soft would be a distinct advantage;
- Possess strong communication and organisational skills;
- Display excellent attention to detail;
- Have the ability to manage multiple tasks at one time:
- Have an excellent telephone manner;
- Be sales-focused. Previous experience in a sales role would be an advantage.
- Be a team player
- Be fluent in both verbal and written English. This is essential.
Benefits Include:
- One of the Best Places to Work in Hospitality 2024 as awarded by the Great Place Work
- Join a company and culture that put their team first
- Training and Development Opportunities - we invest in our people
- Being part of a progressive & growing company.
- Contributory company pension scheme. (12 months service requirement);
- Company Life Insurance Scheme
- Free parking
- Staff meals
- Employee Assistance Programme
- Talbot Collection Friends and Family Rates on accommodation
- Bike to Work
- Christmas Savings Scheme
Talbot Hotel Stillorgan, part of Talbot Collection is an equal opportunity employer
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