Retail Customer Service
3 weeks ago
Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic betting shops no two days are the same and you’ll have the chance to contribute to a team that wins together and does what’s right by our customers.
Reporting to the Shop Manager you will be part of the Shop team, who will be serving customers and building a rapport to encourage repeat custom.
Are you ready to launch a winning career?
What you will do
- Deliver outstanding customer service.
- Always urging safer gambling.
- Take bets on a wide range of sports and events.
- Process customer transactions including cash handling.
- Help demonstrate our products & betting terminals to customers.
- Handle customer complaints or concerns with empathy and problem-solving skills.
- Work towards defined targets and goals.
- Maintain high shop standards.
- Open or close the shop as needed.
Working patterns
Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.
Your typical weekly rota will be made up of a blend of long opening shifts (once you’ve completed your training), long closing shifts and shorter evening shifts, and will vary week to week. As a key holder you will be responsible for opening and closing the shop.
At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance.
Qualifications
- You must be 18 years of age or over to work in one of our betting shops.
- Passion for delivering great customer service
- Do you enjoy building strong relationships and can you communicate effectively?
- Self-motivated and proactive.
- Are you happy to work alone or as part of team?
- Ability to deal with challenging situations in a calm and professional manner.
Additional Information
What we offer
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like:
- Optional overtime subject to availability.
- Pension Scheme and annual ShareSave.
- Discounts with hundreds of retailers through Entain Deals.
- Healthcare and wellbeing support.
- Development opportunities.
And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
#LI-DNI
At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.
-
Retail Manager
1 month ago
Sligo, Ireland Aramark West Full timeLocation: SligoPosition: Retail ManagerSalary: Competitive, based on experienceEmployment Type: Full-timeAre you a dynamic and customer-focused individual with a passion for retail management? Do you thrive in a fast-paced, community-driven environment? Join our team, where you can make a difference as the Retail Manager for our hospital shop!Key...
-
Retail Associate
1 month ago
Sligo, Ireland TJX Companies, Inc. Full timeHomesense is all about helping people to let their personality shine at home. We do that by bringing unique, high-quality pieces to stores throughout the country. Like our stores, our work environment is ever-evolving – and always inspiring. Because every day is a new opportunity to Discover Different. Retail AssociateJoin us as a temporary Retail...
-
Retail Assistant
1 month ago
Sligo, Ireland Primark Full timeJob Description Because you make the difference Here at Primark, we love to do things our way. Because we help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you, join us as a Retail Assistant. ...
-
Retail Supervisor
2 months ago
Sligo, Ireland DV8 Fashion Full timeAbout DV8With nearly 60 stores across Northern Ireland, Republic of Ireland & Scotland and 30 years of presence and expertise in the fashion industry, DV8 Fashion is one of the most recognised fashion names on the High Street bringing you top brands, exclusive lines and new trends. We pride ourselves in innovation and creativity and love to showcase this in...
-
Area Sales Manager
2 months ago
Sligo, Ireland Aurivo Full timeAs an Agribusiness Area Sales Manager you will be responsible for ensuring the efficient operation of the Retail Stores under your control and the generation of the specified budgeted bottom line profit. You will report to the Agribusiness Sales and Procurement Manager. Key ResponsibilitiesDevelop a Sales Plan for your allocated StoresHave an involvement in...
-
Sales Assistant
6 months ago
Sligo, Ireland Dunnes Stores Full timeSales Assistant - Cranmore Road Sligo Town, Co. Sligo Store CRANMORE RD SLIGO Employment Type Flexible Hours Job Description Dunnes Stores is Ireland’s leading retailer positioned at the cutting edge of food and fashion retailing. We have stores in Ireland, Northern Ireland and Spain and are expanding our service and product offer all the time. ...
-
Sales Assistant
6 months ago
Sligo, Ireland Dunnes Stores Full timeSales Assistant - Wine St, Co. Sligo Store WINE ST SLIGO Employment Type Flexible Hours Job Description Dunnes Stores is Ireland’s leading retailer positioned at the cutting edge of food and fashion retailing. We have stores in Ireland, Northern Ireland and Spain and are expanding our service and product offer all the time. At Dunnes Stores, we...
-
Security & Stockloss Prevention Manager - Sligo
6 months ago
Sligo, Ireland Dunnes Stores Full timeSecurity & Stockloss Prevention Manager - Sligo Employment Type Full Time Job Description Security & Stockloss Prevention Manager We are Ireland’s largest retailer providing fashion, homewares and food for our loyal customers. We operate 134 stores across Ireland, Northern Ireland, and Spain, as well as a growing online store. Our guiding...
-
Store Supervisor, O'Connell Street, Co. Sligo
4 weeks ago
Sligo, Ireland Carraig Donn Full timeCarraig Donn is Ireland's premier retailer for Fashion/Gift/Homeware. We are looking for you to join us as a Supervisor at our store in O'Connell Street, Co. Sligo in our quest to give the ultimate shopping experience to our wonderful customers each time they enter our store. Become a part of our team. The Company: Established in 1965, Carraig...
-
Loss Prevention Manager
4 months ago
Sligo, Co. Sligo, Ireland Dunnes Stores Full timeWe are Ireland's largest retailer providing fashion, homewares and food for our loyal customers. We operate 134 stores across Ireland, Northern Ireland, and Spain, as well as a growing online store. Our guiding principle is to deliver excellent quality products at competitive prices and we are constantly developing our product ranges. The primary job...
-
Trainee Manager
4 months ago
Sligo, Ireland FRS Recruitment Full timeTrainee Manager - Co. SligoThe role will be varied but the main duties include:Ensure the highest standard of customer service is offered to all customers.Promote a harmonious atmosphere for customers, suppliers and the team.Ensure merchandising and presentation of the store is of the highest standard at all times, manage all Points of Sale and ensure it...
-
Store Manager
6 months ago
Sligo, Ireland Pandora Full timeHighly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead...
-
Experienced Assistant Store Manager
3 months ago
Sligo, Ireland Petmania Full timeWe are now recruiting for an Retail Store Assistant Manager for our Sligo StoreThe Petmania Store Assistant Manager is key to the smooth and successful running of a Petmania store. Working closely with the Store Manager you will learn all the skills required to become a store Manager in the future whilst being an essential part of the performance of your...
-
Grocery Department Manager
6 months ago
Sligo, Ireland Dunnes Stores Full timeGrocery Department Manager - Sligo Employment Type Full Time Job Description Grocery Department Manager We are Ireland’s largest retailer providing fashion, homewares and food for our loyal customers. We operate 134 stores across Ireland, Northern Ireland, and Spain, as well as a growing online store. Our guiding principle is to deliver...
-
Site Manager
3 months ago
Sligo, Ireland Applegreen Full timeSite Manager - Applegreen SligoAs a Site Manager at Applegreen, you will be a crucial part of our front-line operations.If you’re looking for a fulfilling role where you can make a difference every day and build lasting relationships, we’d love to hear from you! Apply now to join the Applegreen family and become part of a company that values community,...
-
Store Manager
6 months ago
Sligo, Ireland Pandora Full timeHighly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the...
-
Area Sales Manager
4 weeks ago
Sligo, Co. Sligo, Ireland Collins McNicholas Full timeOur client require an Area Sales Manager for the North West. You will be responsible for ensuring the efficient operation of the Retail Stores under your control and the generation of the specified budgeted bottom line profit. You will report to the Sales and Procurement Manager. Key Responsibilities include: Develop a Sales Plan for your allocated Stores...
-
Global Product Owner, Self-Service
4 weeks ago
Sligo, Ireland Abbott Full timeThe Opportunity The healthcare landscape has dramatically evolved during the last several years. Consumers expect to have more control over their information and care decisions in a personalized and accessible environment. In order to be successful in this space, it is imperative Abbott creates a best-in-class customer experience through a leading...
-
Cleaning Services Worker II
3 weeks ago
Sligo, Ireland Aramark Full timeJob DescriptionThe Cleaning Services Worker II cleans and maintains assigned area(s) to meet customer and client satisfaction. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Evening Work2.5 hours per evening Monday - Friday 4.30pm - 8pm Location: Rathedmond SligoJob...
-
Assistant Manager- Sligo
2 weeks ago
Sligo, Ireland BORN Full timeJob Title: Assistant Manager Reporting to: Store Manager Date of Issue: November 2024 Hours of Work: 38 per week Pay: €28000 per annum The Role An exciting opportunity for an Assistant Manager has come up in Sligo store. We are looking for someone who loves fashion and is used to working in a fast-paced retail environment. The ability to delegate...