Digital Solution Area Specialist- Business Applications

3 weeks ago

Dublin, Ireland Microsoft Full time

Overview

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

In Microsoft, our purpose is to empower our customers through the unique value of the Microsoft cloud by building a globally-led, digital-first organisation, aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organisation is committed to executing at scale in a hyper-efficient way, helped by AI in our own technologies.

You will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. 

You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diverse and Inclusive, Wellbeing, Sustainability, Giving and Learning. 

Qualifications

Required/Minimum Qualifications

Technology-related Solution Sales or account management experience OR Bachelor's Degree in Information Technology, Business Administration, or related field AND demonstrated technology-related sales or account management experience. OR demonstrated experience as a Sales, Services, HR or Finance Manager in an SME organisation

Additional or Preferred Qualifications

Solution sales or consulting services sales experience. Danish language a strong preference , but not essential

Language Skills: Danish Language preferred

Position is based in: Dublin, Ireland

#smcdscareers

Responsibilities

Has a deep understanding of their customers' business and priorities. They drive conversations with key business decision makers and process owners to understand potential for business gains or risk avoidance. Then they help to prioritise focus areas before aligning technological solutions. Can help guide customers on their digital transformation across multiple solution and business process areas, in collaboration with partners and services.  Brings value and expertise to the customer through seminars, workshops, webinars, and direct engagement. Collaborates with team members and partners to discover new opportunities. Drives incremental revenue growth through personal campaigns (e.g., portfolio analysis, with Microsoft BizApps Partners) or internal sources (e.g., marketing leads, account teams).  Collaborates with account teams, partners, or services to track, qualify, and expand new opportunities. Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed.  Identifies opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams. Ensures rapid and robust deployment plan at point of sale that is validated by technical sales colleagues and partners. Identifies, articulates, and facilitates the removal of blockers to consumption by partnering with internal and external stakeholders. Proactively builds external stakeholders' mapping. Collaborates with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer's/partner's business.

Scaling and Collaboration

Collaborates deeply and broadly with our Partner Organisation and with a network of partners to cross-sell, up-sell, and co-sell. Identifies and supports on-boarding new partners by researching and discussing customer scenarios.  Provides feedback on partner gaps. Develops joint proposals and consumption plans with partners.  Contributes to developing partner strategies to address gaps in partner capabilities.

Technical Expertise

Collaborates with colleagues to understand the competitive landscape and implements strategies to position Microsoft against competitors in customer communication. 

Sales Excellence

Engages with internal and external stakeholders on business planning, rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory. Collaborates with extended sales team, customers and partners to accurately forecast deal closure, through an aligned project workback plan. Leverages data insights to spot trends and takes timely actions through the digital tools to lead to positive business outcomes. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect

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