Patient Flow Coordinator

2 months ago


Dublin, Ireland TCP Homecare Full time

Patient Flow Coordinator (CIT/OPAT Nursing)


TCP Homecare is a healthcare service provider, specialising in 'direct to patient services' which include the dispensing and distribution of pharmaceutical products, homecare nursing services and sharps waste management, facilitating a unique turnkey solution for the delivery of hospital care in the patient's home.


The Patient Flow Coordinator is an office based nursing professional providing clinical oversight and advisory services within TCP's clinical hub. 


This role is permanent and full time, with attractive hybrid working available.


Duties and Responsibilities


To act as an expert practitioner within the Management Control Centre (MCC) demonstrating advanced clinical competence.

To be responsible for management of CIT/OPAT regional HUB/s within MCC, ensuring the safe coordination of patient flow.

To anticipate and identify improvements needed and address deficiencies in the quality of service provided. This will include rota efficiency, service development needs, development and implementation of policies, audit processes and patient safety initiatives.

To cooperate fully, professionally, and openly with the field-based Nurse Managers To support the integration of services across OPAT-CIT Services & General Services.

To maintain the highest standards of record keeping and ensure accurate input of data onto IT systems.

Recognise and report immediately any untoward events on a patient visit.

To demonstrate a commitment to the identification of risk by reporting all incidents and near misses as well as following through on action plans and implementing preventative actions.

To carry out regular risk assessments to identify clinical risks and prevent accidents, in accordance with TCP guidelines.

Work with multi-disciplinary teams.

To be responsible for establishing and keeping track of quality improvement and other information that concerns patient care.

To participate in multidisciplinary internal TCP meetings and externally when required

Providing reports / clinical information to the HSE as required

Developing relationships with other services providers both HSE and private to ensure smooth running of the National Service

To act as a clinical lead on behalf of the HSE, to report on clinical incidents and advise all other providers on the guidelines and process of the National programme

To act as a clinical support to the Administrative staff within the Clinical Hub, to offer guidance where necessary


Key Skills /Qualifications:


Registered with NMBI

High degree of self-motivation

High level of attention to detail, having a systematic and structured approach to tasks and processes as well as having excellent management skills

Excellent written and oral communication skills to liaise with persons of all levels of nursing to coordinate patient services

Good time management skills

Excellent computer skills in Microsoft Office

Displays a good deal of flexibility and is adaptable to change

Ability to multitask in an ever changing environment

Ability to problem solve and devise solutions to ensure all patients have access to the national service

Community Nursing qualification (preferable)


What We Offer in Return:


Competitive annual salary

24 days of annual leave, rising with service

Pension Scheme

Life Assurance

Health Insurance

Income Protection

Education Assistance funding with paid exam and study Leave

Employee Discount Card


You Can Also Expect:


A supportive and friendly working environment

Hybrid working, with the ability to work up to 3 days per week from home

Refer a Friend scheme

Social events

Cycle to Work scheme


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