Customer Support
1 month ago
About Us:
AIPRM and RAGIDX are at the forefront of our industries, driven by innovation and a commitment to customer satisfaction. We operate remotely, leveraging technology to connect and collaborate across Ireland and beyond. Our mission is to provide exceptional service and support to our customers, ensuring they have the best experience with our products and services.
The Role:
We are looking for a dedicated Customer Support / Tech Support Specialist to join our remote team. In this role, you will be the first point of contact for our customers, providing technical support, resolving queries, and offering solutions with patience and understanding. Your contribution will be key to maintaining our reputation for excellent customer service and support.
- Provide timely and empathetic help to customers through various channels (email, chat, phone).
- Troubleshoot technical issues and communicate solutions to non-technical users.
- Guide customers through features and functionalities of our products.
- Record and document customer inquiries, feedback, and resolutions.
- Collaborate with the technical team to resolve complex issues.
- Continuously update your knowledge of our products and services.
- Identify and suggest ways to improve our support processes and customer experience.
Requirements
- Residency in Ireland is mandatory.
- Proven experience in customer support, tech support, or a similar role.
- Excellent problem-solving skills and the ability to think on your feet.
- Strong communication skills, with fluency in English.
- Patience and understanding, with a genuine desire to help others.
- Comfortable working with technology and learning new software.
- Ability to work remotely and manage time effectively.
- High school diploma or equivalent; further education or certification in customer service or IT is a plus.
Benefits
We Offer:- The opportunity to work 100% remotely.
- Flexible working hours to accommodate your lifestyle.
- A supportive and inclusive team environment.
- Professional development opportunities.
- Competitive salary and benefits.
-
Customer Support Executive
19 hours ago
Dublin, Dublin City, Ireland Cpl Full timeMy Client in the Motor Industry is hiring for a Customer Support AgentIf you are looking for a new challenge and a role that has career progression available apply directly or send your CV directly to Principle Job Purpose:Reporting to the Customer Hub Manager –, situated in Park West, Dublin 12, the purpose of the role is to handle a variety of customer...
-
Customer Support Executive
1 day ago
Dublin, Ireland Cpl Healthcare Full timeMy Client in the Motor Industry is hiring for a Customer Support Agent If you are looking for a new challenge and a role that has career progression available apply directly or send your CV directly to laura.mcnamara@cpl.ie Principle Job Purpose: Reporting to the Customer Hub Manager –, situated in Park West, Dublin 12, the purpose of the role is to...
-
Customer Support Executive
14 hours ago
Dublin, Ireland Cpl Full timeMy Client in the Motor Industry is hiring for a Customer Support AgentIf you are looking for a new challenge and a role that has career progression available apply directly or send your CV directly to laura.mcnamara@cpl.ie  Principle Job Purpose:Reporting to the Customer Hub Manager â, situated in Park West,  Dublin 12, the purpose of the role is...
-
Customer Support Agent
4 days ago
Dublin, Ireland Premier Lotteries Ireland Full timeBasic Function & Purpose of the RoleJob Title Customer Support AgentDepartment Core OperationsReporting to Customer Support Team LeadPurpose of the Role:As one of our Customer Support Agents you will be the voice and image of the National Lottery. You will need to have the ability to work with internal as well as external stakeholders who are experiencing...
-
Customer Support Agent
19 hours ago
Dublin, Dublin City, Ireland Cpl Full timeAs IT Customer Support Specialist you will primarily answers calls and respond to IT requests and service request tasks from end-user clients.This is a hybrid role where the successful candidate will be required to work a minimum of 3 days a week on our client's site based in Dublin with the remaining days working from home.This is a full-time position...
-
Customer Support Representative
3 weeks ago
Dublin, Ireland TSYS Full timeEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....
-
German Customer Support
4 weeks ago
Dublin, Dublin City, Ireland Cpl Full timeHey thereI'm looking for German speakers ambitious enough to join one of the largest online gaming, poker and sports betting company What's the role?You will be providing support to players (users of the platform) via live chat essentially.You will be on top of your game (Inform players of any upcoming promotions/regulation changes/requirements)Provide fast,...
-
Customer Support Analyst
19 hours ago
Dublin, Dublin City, Ireland Cpl Full timeCustomer Support Analyst / Export AnalystSalary: Negotiable, based on experienceContract: Fixed term with Cpl – initially 12 months, with strong possibility for extensionWorking hours: Monday to Friday, regular office hoursLocation: Liffey Valley, Dublin 22, Dublin West (3 days per week from the office)Languages: EnglishStart date: ASAPAbout CplCpl is a...
-
Technical Customer Support Manager
2 days ago
Dublin, Ireland Aizon Full timeAizon is a software-as-a-service provider that transforms manufacturing operations in life science industries using advanced analytics and artificial intelligence. Following our recent Series C round of growth funding, we are looking for ambitious new team members who are motivated to directly impact our future growth and success as we launch what we...
-
Customer Support Administrator
19 hours ago
Dublin, Dublin City, Ireland Cpl Full timeMy client in the manufacturing industry is looking to recruit a Customer Service Agent.This would be a great opportunity for someone to kick start their career, if you are interested in the role apply directly or email your CV to for immediate consideration.Responsibilities of their Customer Service Agents· Answer general product relation queries from our...
-
Customer Support Administrator
1 day ago
Dublin, Ireland Cpl Healthcare Full timeMy client in the manufacturing industry is looking to recruit a Customer Service Agent. This would be a great opportunity for someone to kick start their career, if you are interested in the role apply directly or email your CV to laura.mcnamara@cpl.ie for immediate consideration. Responsibilities of their Customer Service Agents · Answer general...
-
Customer Support Administrator
14 hours ago
Dublin, Ireland Cpl Full timeMy client in the manufacturing industry is looking to recruit a Customer Service Agent.This would be a great opportunity for someone to kick start their career, if you are interested in the role apply directly or email your CV to laura.mcnamara@cpl.ie for immediate consideration.Responsibilities of their Customer Service...
-
Customer Support
1 month ago
Dublin, Ireland Autodesk Full timePosition Overview NOTE: This is NOT an open position. Please submit your CV here for future consideration. As a Client Services Specialist, you will be a critical part of Autodesk's frontline support, ensuring our customers' requests are actioned with a sense of urgency, care, and understanding. You will be responsible for ensuring that customer and...
-
Technical Customer Support Specialist
2 weeks ago
Dublin, Ireland Vidmob Full timeVidmob is the creative data company. Its scoring software and analytics have become an essential ingredient in the creative and media decisions of the world’s largest marketers and agencies, as they strive to drive business results through improved creative effectiveness. As the leader in creative data, Vidmob’s influence lies in its partnerships and...
-
German Speaking Customer Support
4 weeks ago
Dublin, Dublin City, Ireland Cpl Full timeThis is an opportunity to work for one of the leading international long-term savings and retirement business.I am looking to speak to professionals with experience in admin or customer support who are looking to join growing company based in Dublin.Your responsibilities will be to:Develop and maintain strong working relationships with Business Managers,...
-
Customer Support
1 month ago
Dublin, Ireland Autodesk Full timePosition Overview NOTE: This is NOT an open position. Please submit your CV here for future consideration. As a Client Services Specialist, you will be a critical part of Autodesk’s frontline support, ensuring our customers’ requests are actioned with a sense of urgency, care, and understanding. You will be responsible for ensuring that customer...
-
Swedish Speaking Customer Support
1 month ago
Dublin, Ireland Cpl Full timeThis is an opportunity to work for one of the leading international long-term savings and retirement business.I am looking to speak to professionals with experience in admin or customer support who are looking to join growing company based in Dublin.Your responsibilities will be to:Develop and maintain strong working relationships with Business Managers,...
-
Customer Support
1 month ago
Dublin, Ireland AIPRM, Corp. Full timeLocation: Ireland (Irish Residency Required) About Us: AIPRM and RAGIDX are at the forefront of our industries, driven by innovation and a commitment to customer satisfaction. We operate remotely, leveraging technology to connect and collaborate across Ireland and beyond. Our mission is to provide exceptional service and support to our customers, ensuring...
-
Senior Product Manager
1 day ago
Dublin, Ireland Amazon Ireland Support Services Limited Full timeOTS organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfilment Centres, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and...
-
Customer Service Technical Support Agent
19 hours ago
Dublin, Dublin City, Ireland Cpl Full timeWe are currently recruiting fluent German speakers to work in Technical Support.This role is an entry-level position as a Customer Support Technical Agent working with German Business to Business (B2B) queries. Full training and support are provided, including support for relocation if coming from abroad. This is a great opportunity for individuals looking...