Christian Dior Couture, Assistant Manager, Full Time, Permanent

2 weeks ago

Dublin, Ireland Brown Thomas Full time

GET TO KNOW US

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

We are currently looking for an Assistant Manager with expertise in luxury retail to join our Dublin Team.

KNOW THE ROLE

Your main responsibilities will be to support in the efficient running of the boutique, ensuring sales targets and operational targets are met; all clients receive the highest level of service and the team are supervised and motivated.

Your duties will include but not be limited to the following:

Lead by example, mentor and train the team to develop their sales and service techniquesSupport with the development and implementation of a local client development strategyBuild internal relationships to support the team to cross-sell across product universesDevelop client loyalty through building relationships with VVIC and Elite clientsMonitor and improve the sales levels delivered within your department.Deal efficiently and effectively with any customer complaints

Management Duties

Support in the delivery of the department’s commercial goals whilst complying with all Company policies and through delivering the highest of standards
Develop relationships with Head Office colleagues in order to provide feedback on clientele and product performance
Support with the ordering and management of stock where required
Lead the store team, organising and delegating daily tasks
Support the department in the recruitment, evaluation, motivation and development of the team
Take all efforts to store minimises stock losses and store operating expenses

Other

Support the team to maintain the highest standards of housekeeping and display within the department
To be conversant with selling systems, cash and credit and exchange procedures.
To maintain the highest standards of housekeeping and retail standards within the store
Take all actions necessary to maximise security and prevent theft of product
To ensure that the department operates in accordance with the Company administration systems and procedures to minimise losses
To carry out any additional duties as directed by your Line Manager or Head Office
Represent Christian Dior as an ambassador at events where necessary

KNOW WHAT WE’RE LOOKING FOR

Excellent communicationPrevious management retail experience in the luxury goodsAbility to motivate and manage a team, strong organisation skills, ability to work under pressure and prioritise, good reporting and analytical skills with computer literacyFlexible, autonomous, dynamic, open-minded and self motivated.Excellent communication and relationship building skillsA passion for Christian Dior and our collectionsStrong knowledge of fashion and trends

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

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