Digital Technical Specialist

7 months ago


Dublin, Ireland Microsoft Full time

Overview

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

With continued growth in digital transformation and the desire to leverage technology to address problems that touch all aspects of our lives, Microsoft’s is growing to meet these challenges The Azure Apps & Infra team is hiring experienced Azure Technical Specialist to join agile and diverse team in Cloud infrastructure solutions (i.e., Windows and Linux IaaS, SAP, VMware, BCDR, Security, Management, Storage, Networking, OSS, containers, HPC, and Infra as a code technologies) 

The main goal of a Microsoft Technology Specialist (TS) is to win the technical decision of customers to purchase and use Microsoft technology and cloud services. The TS is expected to both own and win customers’ technical decisions, as well as find new opportunities through their contacts and engagements for Sales Specialists to pursue. As a TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies. This role is flexible in that you can work up to 50% .

Qualifications

Required/Minimum Qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND several years technical pre-sales or technical consulting experience OR equivalent experience. Enterprise-scale technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management  Experience with management of cloud infrastructure solutions (i.e., Windows and Linux IaaS, SAP, VMware, BCDR, Security, Management, Storage, Networking, OSS, containers, HPC, and Infra as a code technologies) Experience with scalable architectures using App Service, API management, serverless technologies, container orchestration

Additional or Preferred Qualifications

Fluency in Dutch is desired but not essential Strong technical pre-sales or technical consulting, or related experience. Strong experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management. Web application server technologies, cloud application design, software architecture and practices; (design/development/deployment, Agile, SCRUM, ALM)  Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs  Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture). Deployment and app refactoring/migrations  Software development practices like DevOps and CI/CD tool chains (i.e. Jenkins, Spinnaker, Azure DevOps, GitHub, Visual Studio).

Language Skills: English 

Position is based in: Dublin, Ireland

#smcdscareers

Responsibilities

Own technical discussions for Azure Migration with customers leveraging processes and tools, demos, and programs; use consultative and/or Challenger method; establish rules of engagement (e.g., role boundaries, handoff strategies) for extended teams.Be the Voice of Customer to share insights and best practices, connect with the Engineering team to remove key blockers and drive product improvements.Maintain and grow expertise in cloud migration, keeping up to date with market trends and competitive insights; collaborate and share with the technical community. Build stratergy maps the agreed customer vision into a strategy, resolve concerns and validate a strong business case for investment. Work with the customer, account team, and partners to orchestrate a roadmap for implementation. Identify new opportunities within customer engagement and hand off to the Solution Specialist for pursuit. Drive technical assessments to create a map of the current landscape and to build the technical migration plans, thus building a solid migration business case. Design the solutions using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customer’s technical decision and meet the customer’s needs. Ensure technical decision makers agree with proposed architecture and on the migration plan. Drive POCs and MVPs. Scale through partners, acting as liaison between the partner and account team, facilitating partner resources and processes; supporting partner technical capacity by identifying skill and resource gaps and providing feedback to internal teams.Support the creation of new pipeline in collaboration with the Specialist.Be the Trusted advisor and use proactive effort to find and understand customers’ pain points and design and offer solutions (with business case) to technical leaders. Be an Azure platform evangelist for Migration scenarios like Hybrid Compute, Backup and DR, Desktop Virtualization, and Specialized Workloads such as AVS & SAP Develop customer technical skilling plan in collaboration with customer and account team Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect

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