Digital Technology Specialist, Azure Infrastructure

7 months ago

Dublin, Ireland Microsoft Full time

Overview

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

In SMC and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in.

As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.

The main goal of a Technology Specialist (TS) is to win the technical decision of customers to purchase and use Microsoft technology and cloud services. The TS is expected to both own and win customers’ technical decisions, as well as find new opportunities through their contacts and engagements for Sales Specialists to pursue. As a TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies.

Qualifications

Required/Minimum Qualifications

Solid technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND a few years of technical pre-sales or technical consulting experience OR Master's Degree in Computer Science, Information Technology, or related field AND a few years of technical pre-sales or technical consulting experience OR equivalent experience This role requires collaboraiton with local customers, therefore fluency in French is required.

Additional or Preferred Qualifications

Azure Certifications: Microsoft Azure Administrator (AZ-104) and/or Designing Microsoft Azure Infrastructure Solutions (Exam AZ-305) Deep domain knowledge in Data Center Migration, Windows Server, and SQL Server Migration (including modernization to PaaS), VMware, Networking, Security, Storage, BCDR, Infra as Code, Hybrid and Arc, or hands-on experience working with the respective products at the expert level.

Language Skills: French & English 

Position is based in: Dublin, Ireland

#smcdscareers

#SMCDSFRANCE

Responsibilities

You lead and ensure complex technical wins, leveraging your knowledge of resources and proactively engaging product teams to remediate escalated technical blockers. You scale wins through partners in a sell-with environment and support partner technical capacity by monitoring and analyzing resources. You build competitive knowledge, document compete patterns, Demos and share them within the community. You proactively develop strategic responses to specific market threats and work with local marketing teams to shape corporate domain messages and tailor them to the audience. Oversee demonstrations of solutions, adapting and extending architecture patterns to accommodate complex customer requirements and drive integration solutions for industry flavor. You apply advanced sales methodologies to guide customers through digital transformation solutions and use innovation to challenge solutions against changing technology. Act as a technical thought leader by sharing best practices and regularly delivering content at Microsoft events. You monitor, respond to, and act as a thought leader on internal tech community posts and establish and lead vibrant tech communities Own technical discussions for Azure Migration with customers leveraging processes and tools, demos, and programs; use consultative and/or Challenger method; establish rules of engagement (e.g., role boundaries, handoff strategies) for extended teams. Build strategy: map the agreed customer vision into a strategy, resolve concerns, preventing, and removing technical blockers, and validating a strong business case for investment and translated technology complexity into business impact. Work with the customer, account team, and partners to orchestrate a roadmap for implementation.  Drive technical assessments to create a map of the current landscape and to build the technical migration plans, thus building a solid migration business case. Design the solution using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customer’s technical decision and meet the customer’s needs. Ensure technical decision makers agree with proposed architecture and on the migration plan. Drive POCs and MVPs. Scale through partners, acting as liaison between the partner and account team, facilitating partner resources and processes; supporting partner technical capacity by identifying skill and resource gaps and providing feedback to internal teams. Be the Voice of Customer to share insights and best practices, connect with the Engineering team to remove key blockers and drive product improvements.  Identify and support the creation of new pipeline within customer engagements in collaboration with the Specialist. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect

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