Digital Technology Specialist

4 months ago

Dublin, Ireland Microsoft Full time

Overview

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

In SMC and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.

As a Technology Specialist, you will be responsible for engaging with key customer technical decision makers and influencers, leading complex technical sales, and driving digital transformation using Microsofts products and services. You will also leverage your knowledge of the competitive landscape, industry trends, and customer needs to shape strategic wins and customer success plans. You will work closely with the sales team, partners, and product teams to ensure alignment and deliver value to customers, ultimately contributing to the achievement and surpassing of quarterly and annual revenue targets.

Your work week will be dynamic, with the majority of the time focused on engaging with Microsoft largest customers—planning, preparation, and various meetings, including technical presentations, demos, and workshops. The remaining time will be dedicated to continuously enhancing your technical expertise, staying abreast of industry trends, and understanding the competitive landscape in the realm of Digital & Application Innovation.

Qualifications

Required/Minimum Qualifications

Solid technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND a few years of technical pre-sales or technical consulting experience OR Master's Degree in Computer Science, Information Technology, or related field AND a few years of technical pre-sales or technical consulting experience OR equivalent experience This role requires collaboration with local customers, therefore fluency in French is required.

Additional or Preferred Qualifications

Azure Fundamentals (AZ-900) Certified OR able to attain certification within 3 months Enterprise-scale technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management. Subject matter expertise in one or more of the following:Application development platforms on public clouds and/or Azure in development languages such as Java, JavaScript, Python, PHP, C#, Node.JS targeting Android, iOS, Linux, Windows, public clouds or Azure.Scalable architectures using Azure App Service, API management, serverless technologies, container orchestration (e.g. AKS, Kubernetes, Red Hat OpenShift, Pivotal Cloud Foundry etc.), microservice frameworks etc. Software development practices like DevOps and CI/CD tool chains (i.e., Jenkins, Spinnaker, Azure DevOps, GitHub). preferredUnderstanding of Data & AI technologies in context of app development (I.e,. SQL and NoSQL Databases, Big Data, Cognitive Service, Machine Learning etc.). preferred

Language Skills: French & English 

Position is based in: Dublin, Ireland

#smcdscareers

#smcdsfrance

Responsibilities

Scale Customer Engagements

Proactively identifies and engages with key customer technical decision makers while engaging the team and helping lead sales strategy Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers. Ensures technical wins for core technologies by independently driving technical discussions with customers. Improves customer interactions through feedback and observation. Engages other resources, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers on assigned technology set.


Leverage Partner Ecosystem

Engages in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities and acting as a source of trusted partner knowledge. Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy.

Build Strategy

Shares competitive insights from customer sessions with colleagues and escalates competitive situations to influence compete strategies. Provides strategic, technical input based on Microsoft capability at the account level to contribute to strategy development. Tailors Microsoft messaging to audience and captures and shares customer feedback using knowledge of specific Microsoft solutions and their context in a competitive landscape.

Solution Design and Proof

Demonstrates and oversees demonstrations (e.g., architectural design sessions, proof of concept [POC] sessions) of solutions based on multiple Microsoft products through initial engagements. Leverages partner/customer teams as needed to prove product capabilities and integration into customer environment. Presents and applies reference architectures to partners or customers for their technology sets. Expands awareness of and begins practicing digital transformation sales methodologies

Education

Consumes and leverages readiness materials to expand domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to increase knowledge of architecture. Demonstrates new and updated products to increase internal virtual teams' product understanding. Participates as a member in the Microsoft tech community, attends community calls, sessions, hackathons, etc., and acts as a mentor to the community.

Other

Embody our and  Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect

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