People Services Team Leader

2 months ago


Dublin, Ireland AXA Group Full time

We have an exciting opening as Team Lead, for a skilled HR professional to lead and oversee the People Services Team.

AXA is committed to the wellbeing of its colleagues and requires a dedicated HR team leader to ensure our HR People Services team supports this.The successful candidate will be an experienced HR generalist with leadership potential and will be responsible for making sure the people team meets and exceeds its targets and KPI’s.

The role involves ensuring that all HR operational procedures are well-documented, implemented, and carried out to deliver a first-class experience for our employees and the business.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, and be based at one of our office locations.

Responsibilities will include;

·Responsible for all areas of people management; Motivating, managing, empowering and coaching the team ensuring effective performance manage to ensure delivery of overall Key Performance Indicators/ targets, objectives, business plans, and evaluation of training needs where appropriate.

·Administer HR elements of payroll, pension, leave, and annual compensation cycle with accurate record-keeping and quality checking processes.

·Ensure that work tasks are well organised, prioritised, and delegated to the people services advisors on a daily basis, ensuring work is completed within agreed SLA’s.

·Accountable for ensuring the accurate and consistent delivery of key transactional HR activities including sickness and absence reporting, including monthly reporting to managers staff changes, correctly and confidentially maintain employees’ personnel files through the inputting of information into the HR systems, on boarding of new starters, processing of leavers accurately.

·Manage and oversee the administration of the monthly payroll elements, ensuring this is delivered accurately each month and any issues are resolved quickly and effectively.

·Responsibility for providing a second level response for colleagues responding to complex queries.

·Undertake a review of current HR processes and our operations services sharing innovative solutions and identifying efficient and effective processes and procedures that can be implemented.

·Define key performance indicators – develop metrics and service level agreements for core work and transactions, ensuring the right measures are in place to track and trend individual performance and team delivery against objectives.

·Support the wider HR team with ad hoc requests and provide guidance to managers on process guidelines, including complex escalated issues.

·Support the development and maintenance of Standard Operating Procedures and compliance with legislation.

·Collaborate with third-party suppliers for solid reporting and good working relationships.

·Lead on HR projects outside of BAU activities.


Your Profile

·5+ years within HR Generalist function and preferably experience of leading a high performing HR Team.

·A solid understanding of Ireland/UK Employment law and visa/work permits desirable.

·A CIPD qualification is required, with a degree in business or HR desirable.

·Highly effective self-motivation, planning and organizational skills in order to deliver on objectives. 

·Customer driven, with excellent people and leadership skills. 

·A solution driven individual with strong influencing skills, a pragmatic hands-on approach with the ability to make decisions based on analysis, delivering solutions in a timely manner.

·Meticulous focus on detail and quality with outstanding written and verbal communication abilities.

·Computer literate with a good understanding of IT tools and MS packages, demonstrating accuracy and speed when updating relevant HR system.

As a precondition of employment for this role, you must be eligible and authorized to work in Ireland and/or the United Kingdom.

This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions.


About AXA

Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.

In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.


About the Entity

Proud to be part of the AXA Group, at AXA Ireland our values are at the heart of everything we do. We work together as One AXA, embracing our differences to make our teams great. We believe integrity, courage and our customer-first approach is what makes us a great place to work. AXA is an equal opportunities employer and welcomes applications from across all communities.


What We Offer

One of the best things about joining AXA is our rewards package. At AXA Ireland, we’re appreciative of the people who work for us and our rewards package reflects that. You can expect to receive:

Competitive salary with annual review
• Annual company & performance-based bonus
• Contributory pension scheme (up to 10% employer contributions)
• Life Assurance
• Generous annual leave plus Bank Holidays
• AXA employee discounts
• Education support and plenty of learning opportunities.

AXA is proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. We are therefore happy to discuss flexible working arrangements, should this be a requirement for you.

At AXA, we want to become one of the most inspiring companies to work for and to achieve this ambition, we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. As a financial services company, all successful candidates will require employment checks, so we can ensure regulatory compliance.

We’re proud to be committed to equal opportunities and welcome applications from all backgrounds. 

AXA Ireland dac consider applicants on the basis of skills, experience & qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.


  • Service Team Leader

    1 month ago


    Dublin, Ireland Oyster Recruitment Ltd Full time

    Our client, a prestigious global HVAC company is looking for a Service Team Leader to join their team in Dublin.On offer: Competitive salary of up to €55,000 per annum with extensive benefits: Life cover, company heath care scheme, death in service, enhanced pension, purchase additional holiday and fantastic career progression opportunities.This is a...


  • Dublin, Ireland M3 Services Mulhuddart Full time

    M3 Mulhuddart Services are currently recruiting for the role of Team Leader in our very busy Insomnia Department.Employee Benefits:         60% Staff Discount         Employee Rewards Scheme         Peer Awards Scheme         Employee Referral Scheme         Free On-site staff parking         Excellent...


  • Dublin, Ireland Link Personnel Services Full time

    Link Personnel are seeking applications for a Reception Team Leader for our client, a Global Law Firm based in Dublin 2. This is a great opportunity for a Corporate Receptionist to progress to a Team Leader role ensuring a 5* Client experience on behalf of the firm. Call Orla on for details Salary : to €43k Benefits: Pension, Healthcare, Bonus, Annual...

  • Team Leader

    5 months ago


    Dublin, Ireland Ann Summers Full time

    Team Leader Dublin, County Dublin, Ireland, D01 V054 € - € Per Hour Permanent * Part time Posted: Thursday, June 20, 2024 DM1079415DubTL Documents Team Leader We’re on the hunt for a TEAM LEADER in our Henry Street store, someone who is results-driven and absolutely service obsessed! Could that be YOU? You’ll be accountable for leading the...


  • Dublin, Ireland TEAM HORIZON Full time

    Description Forklift Service Engineer/Mechanic Team Horizon is seeking a Workshop Service Engineer/Mechanic for a leading Forklift/Warehouse equipment company based in West Dublin. Why you should apply: Join a leading global manufacturer of forklift trucks and warehouse equipment Become part of their innovative team, work alongside a diverse...

  • HR Coordinator

    1 week ago


    Dublin, Ireland CRH Full time

      Country: Ireland City: Dublin Req ID: 502938 About CRHWe are CRH, and we are committed to contributing to a more resilient and sustainable built environment. We understand the wider impact our businesses can make in supporting human activity. We continue to do this through the delivery of unique, superior building materials and products for use in...

  • Team Leader

    5 months ago


    Dublin, Ireland CAE Full time

    Role and Responsibilities CAE Parc Aviation are presently accepting applications for a Team Leader - Record Central Services for our Technical Services team in Ireland. The Technical Services team provides specialized aircraft technical records services to Lessors and Airlines, facilitating a streamlined transition of aviation assets (Airframe...


  • Dublin, Ireland Cornmarket Full time

    Who We Are At Cornmarket , we look after the financial wellbeing of public servants and their families. We’ve been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services – from car, home, health and life insurance, to income protection, retirement planning and beyond.   ...

  • Production Team Leader

    4 months ago


    Dublin, Ireland Siemens Healthcare Diagnostics Full time

    Production Team Leader Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. We offer you a flexible and dynamic environment with opportunities to go beyond your...

  • Team Leader- Dublin

    1 week ago


    Dublin, Ireland ATC Computer Transport & Logistics Full time

      ATC is a European logistics, white glove, and technical services specialist for data centres. Our focus is on anticipating the critical needs of our clients and delivering industry-leading standards for safety, security and reliability. Since being established in 1979, we have continued to lead our dedicated teams across Europe to build strong...

  • Team Leader- Dublin

    4 weeks ago


    Dublin, Ireland ATC Computer Transport & Logistics Full time

      ATC is a European logistics, white glove, and technical services specialist for data centres. Our focus is on anticipating the critical needs of our clients and delivering industry-leading standards for safety, security and reliability. Since being established in 1979, we have continued to lead our dedicated teams across Europe to build strong...

  • KFC Team Leader

    1 month ago


    Dublin, Ireland EG Group Full time

    Job description:Role: KFC Team LeaderLocation: 16 Westmoreland St, Temple Bar, Dublin, D02 TH63, IrelandHours: Part-Time / Full-Time Hours Available / PermanentHourly Rate: €13.50Bonus Scheme: Quarterly Bonus Incentive!Company:  EG Group EG Group recruiting on behalf of YUM! At KFC, everyone gets a seat at our table. We feed our people’s potential –...

  • KFC Team Leader

    2 months ago


    Dublin 1, Ireland EG Group Full time

    Role: KFC Team LeaderLocation: Greeg Court, 1 Parnell Street Retail Unit 1, Baile Átha Cliath, D01 TF70, Ireland Hours: Part-Time / Full-Time Hours Available / Permanent Hourly Rate: €13.50 Bonus Scheme: Quarterly Bonus Incentive! Company: EG Group EG Group recruiting on behalf of YUM! At KFC, everyone gets a seat at our table. We feed our people’s...

  • ER Team Leader

    1 month ago


    Dublin, Ireland Portfolio HR & Reward Full time

    HR Advice Team LeaderPortfolio is thrilled to exclusively represent a trailblazer in HR, Tax, Health and Safety, and Reward services. Join the Advisory Department of this innovative, award-winning organization that is experiencing explosive growth and is part of a prestigious Global Group! As an HR Team Leader, you won't just be managing a...


  • Dublin, Ireland CRH Full time

      Country: Ireland City: Dublin Req ID: 502938 About CRHWe are CRH, and we are committed to contributing to a more resilient and sustainable built environment. We understand the wider impact our businesses can make in supporting human activity. We continue to do this through the delivery of unique, superior building materials and products for use in...

  • Team Leader

    1 month ago


    Dublin, Ireland TJX Companies, Inc. Full time

     From designers straight off the runway to statement jewellery, we have an ever-changing product range that means the whole store experience is less about shopping, and more about the thrill of the find. It’s about the exciting surprises that make the everyday a little more fun and it’s the same working here. Our work environment is ever-evolving –...


  • Dublin, Ireland Ornua Foods Full time

    Ornua is a dairy co-operative which sells dairy products on behalf of its members, Ireland’s dairy processors and, in turn, Irish dairy farmers. It is Ireland’s largest exporter of Irish dairy products, exporting to 110 countries worldwide. Headquartered in Dublin, Ornua has annualised sales of over € billion and a global team of 3,000 employees. ...


  • Dublin, Ireland Enterprise People Full time

    Enterprise People are currently seeking an IT Service Management Analyst for a leading Dublin based client. Reporting to the IT Delivery Manager, the IT Service Management Analyst will join our clients IT Service Management team who are responsible for the maintenance and daily activities as well as the Continual Service Improvement (CSI) of existing IT...

  • Team Leader

    5 months ago


    Dublin, Ireland River Island Full time

    We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. Department Retail Management Employment...


  • Dublin, Ireland ATS Automation Full time

    The world isn’t standing still, and neither is ATS Life Sciences - We don’t follow the trends. We set them!  Are you interested in being part of a team that makes a difference?  Join our growing ATS Life Sciences Systems team a division of ATS Corporation, a publicly traded global enterprise with a proud history, we are helping advance the future with...