Service Advisor
4 months ago
Service Advisor - Porsche Centre Dublin
North Dublin
Due to continued growth at Joe Duffy Group, we are now seeking an experienced Service Advisor with motor retail service experience to join our Porsche Centre Dublin business in North Dublin
About The Group:
Joe Duffy Group is Ireland’s leading motor retailer representing brands across locations with a team of employees and an enviable franchise portfolio of world-leading brands.
In 3, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity.
A unique and exciting opportunity exists for a highly professional and experienced Service Advisor with a proven track record in premium motor Aftersales to join our team at Porsche Centre, Dublin.
Job Introduction:
Are you interested in being an ambassador for our distinguished brand? Can you understand the importance of the reputation Porsche Cars has globally?
If so, you could be the Porsche Service Advisor we’re looking for.
The ideal candidate will meet the following requirements:
Exceptional communication skills – have you the ability to delight our customer at every opportunity however small the query may be? Exceptional personal presentation and always reflects the company's corporate image. Passionate about customer service. Computer literate - to be able to record / amend customer details accurately and articulately. Ability to work under pressure and remain calm - to handle discerning customers in an empathetic way to ensure all problems are resolved effectively. Accuracy in detailing customer requirements on job cards / invoice Proactively follow up and provide feedback to customers on the status of their vehicle. Ensure that all work requested has been carried out, communicated to the customer, and costed appropriately.What you will bring to the role:
A full and valid Irish or EU driving licence is an essential requirement for this role Previous experience as a Service Advisor in the motor industry Impeccable appearance and well presented to work in a corporate environment. Exceptional oral & written communication skills Excellent organisational skills Ability to record accurately all relevant customer data and queries Build up customer trust by ensuring all information about their Porsche is delivered accurately, allowing them to make informed decisions on what their Porsche requires. An ability to absorb and understand technical data and explain it to our customers in a manner they can understand. If your priority is excellent customer service and you'd like to work for Ireland's leading motor retail group apply online todayWe will recognise and reward your hard work, achievements and loyalty with our excellent reward and benefits package, which includes:
Employment Assistance Program. Industry-leading training and progression plans. Bike to Work Scheme. days of Annual Leave. Life cover. Active Social Club. PRSA.Apply today by sending your CV and cover note to the link below or e-mail Doug on for immediate consideration.
A full and clean Irish or EU driving licence and a full-time work VISA are absolutely essential requirements for this role
Third Party Or Agency Assistance is Not Required - Thank You
Joe Duffy Group is an equal opportunities employer
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