Graduate Technical Solutions Engineer
Found in: Talent IE C2 - 2 weeks ago
Arista Networks - Graduate Technical Solutions Engineer (TAC)
Shannon, Ireland
Full-time
EU Nationals only or those permitted to work in Ireland. Roles are based in Dublin or Shannon Ireland only and not available for remote working
Arista Networks is looking for graduate Technical Solutions Engineers to join our support team in our EMEA TAC (Technical Assistance Center). Graduates will go through a ramp-up program which will equip them to learn networking protocols, technologies and tools. You will have access to labs to perform your own recreates, along with assigned mentors and training on our products. Once trained, a Technical Solutions Engineer will support customers across various industry verticals with Arista products and solutions. This role also entails cross functional interaction with engineering, advanced services and sales teams internally.
This role offers an opportunity to not only learn cutting edge technology, but also hone critical thinking, customer interaction and communication skills.
In summary, this will be a great opportunity for students graduating in 2023 to start their careers with a leader in the networking domain and a World-class team.
Responsibilities:
Develop a desired level of proficiency in protocols and technologies by effectively leveraging the support and resources provided.
Troubleshoot and resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters, via email or on the phone.
Find answers to complex challenges by brainstorming with peers and using labs to recreate issues and test solutions.
Use interpersonal skills, product knowledge and expertise in responding to daily customer-centric activities.
Document customer communication and recurring technical issues to support product quality programs and product development.
Engage in documentation activities that will guide our customers to find solutions to issues with Arista products.
Graduates will develop their skills by working on many or all of the following technologies:
AAA/TACACS, ACL, ARP, BGP, DHCP, 10G/100G/400G Ethernet, Flow Control, ICMP, IGMP, IPv4 & IPv6, LACP, LLDP, MPLS, NAT, Open Flow, OSPF, PIM, QOS, RIP, Sflow, SNMP, STP, VARP/VRRP, VLAN, VRF
WiFi/Campus technologies like , Wireless security (WPA2, WPA3), PoE, Wireless clients and drivers
Troubleshooting tools such as IXIA, tcpdump, and Wireshark
Desired Skills:
Basic understanding of Linux
Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) is a plus
The ideal candidate should be able to troubleshoot complex problems while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage.
As we are continually releasing new features and products, a high aptitude for both learning and sharing knowledge is also required.
Our TAC engineers work closely with other areas of the Arista customer engineering team as well as software and hardware engineering teams — both in diagnosing problems, as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach.
Qualifications
Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
This role is not available for remote work and will be based in our Shannon Office.
-
Graduate Civil Engineer
Found in: Talent IE 2A C2 - 1 week ago
Cork, Ireland GPC - Global Professional Consultants Full timeGraduate Civil Engineer Are you a motivated and ambitious Graduate Civil Engineer eager to enhance your skills and gain valuable experience? We have the perfect opportunity for you to join our esteemed clients, known for their outstanding industry reputation in providing multidisciplinary engineering services to diverse clients. Role Overview: As a Graduate...
-
Graduate Engineer-Cork
Found in: Talent IE C2 - 2 weeks ago
Cork, Ireland BAM Building Full timeBuilding a sustainable tomorrow We are currently recruiting for a Graduate Engineer to join our team in Cork. BAM ranks among the top Building & Civil Engineering Contractors operating both in Ireland and internationally and has carried out projects of the largest scale and complexity. We build, refurbish and extend buildings around the country and...
-
Graduate Nurse/Ophthalmic Nurse
Found in: Talent IE 2A C2 - 1 week ago
Cork, Ireland Advent Solutions Full timeAdvent Solutions are proud to work with clinic in Cork city who are looking for a Ophthalmic Nurs. The Ophthalmic Nurse who will be responsible for providing high-quality care to patients with eye disorders, injuries, and diseases. Full training will be provided for this role that would suit a graduate or a nurse looking for a more progressive opportunity to...
-
Graduate Data Engineer
Found in: Talent IE 2A C2 - 1 week ago
Cork, Ireland Stelfox Full timeGraduate Data Engineer Cork, Ireland Hybrid About My Client My client has an excellent opportunity for a Junior Data Engineer or Graduate Data Engineer in Cork City. In this role, you'll be working with developers to deliver ETL processes to develop and maintain the data layer of our clients' products. This role offers incredible progression and growth....
-
Technical Solutions Engineer
Found in: Talent IE C2 - 2 weeks ago
Cork, Ireland Arista Networks Full timeJob Description Going far beyond the standard call center or tiered support position, the Technical Solutions Engineer -TSE (Cloudvision/CVaaS) at Arista Networks is a top-level engineer and equivalent to a Tier 3 or Escalation Engineer in most support organizations. Our TSEs work together to support all of Arista’s products and the many network...
-
Graduate Academy Program Cork
Found in: beBee S IE - 4 weeks ago
Cork, Ireland NetApp Full timeAbout NetApp We're forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can't do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it's in our DNA. We push...
-
Graduate Building Civil Infrastructure Engineer
Found in: Talent IE C2 - 2 weeks ago
Cork, Ireland Arup Full timeA career at Arup offers you the chance to make a positive difference in the world. Independently owned and independently minded, Arup is the creative force at the heart of many of the world’s most prominent projects in the built environment. When you join Arup, you immediately become part of our global community working on some of the world’s most...
-
Graduate Hydrogeologist
Found in: Talent IE C2 - 3 weeks ago
Cork, Ireland Arup Full timeGraduate Hydrogeologist >A career at Arup offers you the chance to make a positive difference in the world. Independently owned and independently minded, Arup is the creative force at the heart of many of the world’s most prominent projects in the built environment. When you join Arup, you immediately become part of our global community working on some...
-
Graduate BIM Design Engineer
Found in: Talent IE C2 - 3 weeks ago
Cork, Ireland Rockwell Engineering Full timeAre you a Mechanical Engineering student looking to kick start your career with dynamic and progressive engineering company? Rockwell are currently recruiting a Graduate BIM Design Engineer to join our team on a permanent & full-time basis. The initial location for this position will be Rockwell's headquarters in Cork City. However, willingness and ability...
-
Graduate Roads Engineer
Found in: Talent IE C2 - 3 weeks ago
Cork, Ireland SNC-Lavalin Full timeJob Description AtkinsRéalis is one of the world’s leading providers of engineering professional consulting and support services with offices across Ireland. We are offering a limited number of early careers opportunities via our Graduate Programme each year. Graduates will have the opportunity to build industry knowledge and develop skills...
-
Graduate Engineer
Found in: beBee S IE - 3 weeks ago
Cork, Ireland GE Healthcare Full timeJob Description Summary GE Healthcare Ireland Limited manufactures and distributes X-ray and MRI Contrast Media for internal and external customers worldwide. As part of the Pharmaceutical Diagnostics (PDx) business of GE Healthcare, we support the PDx vision of being the best-in-class supply chain delivering the right dose to the right patient at the...
-
Technical Solutions Engineer
Found in: Talent IE C2 - 2 weeks ago
Cork, Ireland Arista Networks Full timeJob Description Respond to customer product inquiries via telephone or via email. Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters. Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities. Troubleshoot...
-
Associate Solutions Engineer
Found in: Talent IE C2 - 4 days ago
Cork, Ireland Cloudera Full timeJob Description : At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation...
-
Graduate Site Engineer
Found in: Talent IE C2 - 3 weeks ago
Cork, Ireland BAM Building Full timeBuilding a sustainable tomorrowWe are currently recruiting for a Graduate Engineer to join our team in Cork. The project located in Horgans Quay will consist of 302 Residential Units over ground floor amenity, management suites and retail units with covered carpark and ESB switch rooms. Building is 10+ floors of RC frame with conventional glazing,...
-
Agribusiness Graduate Programme
Found in: Talent IE C2 - 2 weeks ago
Cork, Ireland North Cork Creameries Full timeNorth Cork Creameries are seeking enthusiastic and highly motivated individuals for our Agribusiness Graduate Programme which will commence in August 2024. This two-year graduate programme aims to provide future leaders with a comprehensive experience within our Agribusiness division. During this time, you will experience on the job training in: Technical...
-
Graduate BIM Design Engineer
Found in: Talent IE C2 - 3 days ago
Cork, Ireland Rockwell Engineering Full timeAre you a Mechanical Engineering student looking to kick start your career with dynamic and progressive engineering company?Rockwell are currently recruiting a Graduate BIM Design Engineer to join our team on a permanent & full-time basis. The initial location for this position will be Rockwell's headquarters in Cork City. However, willingness and ability to...
-
Business Solutions
3 weeks ago
Cork, Ireland Amazon Full timeBusiness Solutions - Sr. SAP Product Manager-Technical, Business Solutions At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal...
-
Graduate Health and Safety
Found in: Talent IE C2 - 3 weeks ago
Cork, Ireland Arup Full time>A career at Arup offers you the chance to make a positive difference in the world. Independently owned and independently minded, Arup is the creative force at the heart of many of the world’s most prominent projects in the built environment. When you join Arup, you immediately become part of our global community working on some of the world’s most...
-
Graduate Programme-Cork
Found in: Talent IE 2A C2 - 1 week ago
Cork, Ireland FRS Recruitment Full timeYOUR NEW GRADUATE PRORAMME ROLE My client, one of Munster's top food companies are pleased to announce the commencement of their graduate programme where you'll gain hands-on experience, mentorship, and professional development opportunities across various areas in the business. WHAT YOU WILL BE DOING Once you start on the graduate programme your remit will...
-
Technical Support Engineer
Found in: beBee S IE - 4 weeks ago
Cork, Ireland IC Resources Full timeJoin a dynamic team at a leading global semiconductor manufacturer who specialises in wireless, networking, and industrial solutions. We're seeking a skilled Technical Support Engineer to join the team in Cork (hybrid working). This Technical Support Engineer role offers a salary of up to €90,000 along with significant stock options and comprehensive...