software helpdesk

An International Professional Services Organisation with offices in Dublin 2 are seeking to hire an experienced IT Helpdesk Technician to support their 800+ users with IT Support and Infrastructure maintenance. This is a permanent role with excellent benefits and progression opportunities. Hybrid role; The successful candidate will be required to work on...

WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...

Our client requires an IT Helpdesk Support Engineer to be part of a managed ICT Helpdesk service supporting over 1,000 staff across multiple Dublin and regional sites. The role involves providing first and second-level support, device configuration, and hands‑on deskside assistance for Windows 11 devices, Microsoft 365, and browser‑based business...

eir business talent is currently seeking applicants for IT Support Specialist / Helpdesk for our client based in Cork. IT Support Specialist / Helpdesk Location: Cork - Office Based Duration: 12 months initially with intent to extend Overview Our client is looking for a dedicated and proactive helpdesk analyst with strong interpersonal skills and knowledge...

Job DescriptionJob Title: Helpdesk Tier 2 AnalystDepartment: ITReports to: Helpdesk ManagerDate: 2026Overall Purpose of JobThe Helpdesk Support Analyst will provide tier 2 support to end users for all desktop, hardware and software issues. Provide excellent customer service and technical support to all Beacon Hospital departments, external users & create a...

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models,...

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always‑on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models,...

IT Support Engineer Level 1 PFH Technology Group are looking for an IT Support Engineer Level 1 to join our growing team. Role Overview:As an IT Support Engineer Level 1 you will be the first point of contact for our clients who areexperiencing IT issues. You will be troubleshooting, logging tickets, and providing technical support for common hardware and...

Job Summary In a nutshell – you will provide subject matter expertise along with efficient, professional and effective technical customer support in response to customer issues and queries. Job Description Role Location Belfast or Dublin Who we are… At Wellington IT we provide the most successful range of Credit Union software in Northern...

IT Helpdesk Support National College of Ireland (NCI) are seeking to recruit an IT Support person to join their Help Desk Team. The ideal candidate must have experience working in a similar role. Job Description The primary function of the role is to provide first level support to end users for all desktop, hardware, and software issues. Contribute to the...

- Support the IT team in all aspects of technical service desk management, project tasks and monitoring - Action and resolve all incidents/requests that come to the service desk queue or phone lines with the agreed service levels - Ensure that ticket assignments will maximise efficiency - Escalate tickets to the relevant level if required and request...

At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced...

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models,...

To provide a multi-disciplined general maintenance service as part of the Operations Team primarily focusing on planned, preventative, reactive maintenance and quoted works across our client base. We are looking for a Facilities Co-Ordinator/Administrator with a strong work ethic and a desire to work in a team environment.Key ResponsibilitiesWorking in...

Job Summary We are looking for a motivated Junior IT Administrator / Helpdesk Support professional to provide first-line technical support to end users. You will be responsible for troubleshooting IT issues, maintaining systems, and assisting with day-to-day IT operations across the organisation. Key Responsibilities Helpdesk & User Support Provide...

WAYSTONE CENTRALISED SERVICES (IE) LIMITED Ref: #JOB-2462524 Map Share/Print Application Details In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. Job...

If you need support in completing the application or if you require a different format of this document, please get in touch with us at UKI.recruitment@tcs.com with the subject line: “Application Support Request”.Job Type: PermanentLocation: Letterkenny, Co. Donegal (Onsite - with flexibility on hybrid model once training has been completed). Hours of...

National College of Ireland is seeking an IT Helpdesk Support to join the Help Desk Team. The role provides first-level end-user support for desktop, hardware and software, with timely ticket logging and resolution in line with Help Desk procedures.The selected candidate will handle calls, emails, basic troubleshooting, and maintain ticket ownership through...

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models,...

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative,...