Warranty Administrator

4 weeks ago


Dublin, Ireland Cpl Full time

They are looking for an experienced administrator to join their Service Department focussing on Warranty Administration.


Candidate Requirements

·      At least 2 yearsâ experience working in a similar administrative role in the motor industry, preferably in a Service/ Warranty in a HGV environment

·      Good attention to detail for recording all relevant details in documentation and systems.

·      Excellent communication and organisation skills

·      Highly flexible and organised with very good administrative skills

·      Knowledge and experience of Dealer Management Systems, experience with Kerridge CDK a distinct advantage


Key Responsibilities

·      Working with the Senior Warranty Administrator, you will be responsible for ensuring that warranty claims are processed in accordance with DAF & VDL requirements & timelines

·      Verify warranty status of vehicles in response to customer requests

·      Keeping a log of all claims submitted versus reimbursements received from the manufacturers

·      Organising for Parts Returns or Disposal in line with brand requirements and retention periods.

·      Warranty Literature â review all warranty literature and ensure that requirements are communicated to staff internally and externally

·      Prepare for and facilitate all warranty audits

·      Ad-hoc cover of the service reception desk

·      Assist with Service department administration, including invoicing and other duties as required


What's on offer:

·      Fulltime permanent contract with a leading motor group in Ireland

·      Competitive Salary

·      22 days paid annual leave

·      Manufacturer Training 

·      Contributory Pension Plan

·      Access to Benekit App, wellbeing, discounts and learning app

·      Access to EAP including wellbeing app



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