Automotive Warranty Administrator
4 weeks ago
Our client is based in Dublin West and is currently seeking an experienced Automotive Warranty Executive to oversee warranty operations within our automotive network. The role involves managing warranty processes, conducting site visits to dealerships, and facilitating the introduction of new warranty software.
This is a permanent role, salary is circa €45k plus company car, healthcare, bonus, WFH allowance, fantastic team and fabulous working environment.
DUTIES OF THE ROLE
Warranty Operations:
- Ensure compliance with warranty standards and regulations.
- Monitor warranty claims and approvals to ensure accuracy and efficiency.
- Analysing warranty data to identify trends and areas for improvement.
Conduct Site Visits:
- Travel to dealerships to conduct site visits and assessments.
- Provide guidance and support to dealership staff on warranty processes.
- Collaborate with dealerships to address warranty-related issues and concerns.
- Foster positive relationships with dealership personnel.
Coach & Assist Dealerships with introduction of New Warranty Software:
- Assist with the introduction and implementation of new warranty software.
- Assist with training and support to dealership staff on the use of the new software.
- Offer coaching and assistance to dealerships in optimizing warranty processes.
- Provide ongoing support and guidance to dealership warranty teams.
Ensure Quality Assurance:
- Conduct audits and reviews to ensure warranty claims are processed accurately.
THE IDEAL CANDIDATE:
- Bachelor’s degree in Business Administration, Automotive Technology, or related field.
- Proven experience.
- Excellent communication skills.
- Ability to analyse data and identify opportunities for improvement.
- Willingness to travel frequently to dealership sites.
- Problem-solving and decision-making abilities.
- Attention to detail and commitment to quality assurance.
For further information on this and other similar roles anna@executiveedge.ie or 9121894.
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