Senior SMB Account Executive
1 month ago
Senior SMB Account Executive page is loaded Senior SMB Account Executive Apply locations Remote, Ireland time type Full time posted on Posted Yesterday job requisition id R26761 Job Description Who we're looking for
Zendesk is hiring We're looking for a motivated self-starter who has a consultative sales approach, provides excellent customer experience, and offers polished presentation skills. As a SMB Account Executive, you will be responsible for crafting, leading and closing net new sales opportunities & handle existing accounts within the United Kingdom.
Ideal candidates will possess a consistent record in Software / SaaS sales along with outstanding interpersonal skills. As an Account Executive, you love hunting for new opportunities and are able to close new accounts while developing existing customer relationships. You have a passion for building and maintaining broad relationships, developing opportunities, and working cross-functionally within Zendesk. You are a creative, out-of-the-box problem solver who is able to articulate Zendesk's platform vision. You can sell at the most strategic level and form strategies for winning customers on board along with being a trusted advisor. You are also fun and love being part of a team that sells together
What you'll be doing- Exceed activity, pipeline, and revenue goals on a monthly and weekly basis
- Prospect for potential customers using various direct methods such as cold calling and indirect approaches such as networking (using tools like LinkedIn, Sales Navigator, Lusha, and Outreach)
- Generate new business and demonstrate the ability to grow an extensive, qualified pipeline
- Become a guide on Zendesk's products and conduct discovery calls, presentations, and demos with prospects and customers
- Weekly and monthly reporting on sales forecasts
- Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce
- Bachelor's degree with 3-5 years of full-cycle Sales experience within the Software / SaaS industry
- Consistent track record of success against quota at the SMB level
- Fluency in English is required, along with excellent communication
- Real passion for technology and the ability to learn about tools and processes quickly
- Outstanding organizational and multi-tasking skills, while handling high volumes of opportunities simultaneously
- Ability to grow in a fast-paced environment, move quickly, think strategically and be superb at tactical execution
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here .
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here .
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
About UsZendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.
More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.
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