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Client Manager

5 months ago

Dublin, Ireland Mercer Full time

Mercerâs Investment Solutions International Client Team is seeking a candidate who has a strong level of investment knowledge and experience, a passion for project management and, above all, exhibits a client-facing personality and strong customer focus for the following position based in Ireland:

What can you expect:

An exciting opportunity to join one of Mercerâs largest and most rapidly-growing business areas â investment solutions. As part of our Investment Solutions International Client Team, the successful candidate will  support Mercerâs investment solutions client base across Ireland, wider Europe and Asia. Mercer is one of the fastest growing investment solutions entities globally, and our client base has grown substantially over recent years with further growth to come.

The candidate will work closely with our Investment Directors to support a selection of our Irish clients and International clients. As part of the International Client Team, the successful candidate will develop an intricate knowledge of Mercerâs investment research and fund solutions by liaising on an ongoing basis with operational, portfolio management and research teams, and help to filter this expertise across Mercerâs teams of field consultants and clients.

The role will facilitate exciting career opportunities within a dynamic and rapidly growing area of Mercerâs business driven by strong demand across new markets.

What you will be rewarded with:

Our employees enjoy excellent benefits such as:

  • Competitive salary with annual review
  • Up to 12% pension contribution
  • Full healthcare cover
  • Study Support
  • Flexitime or flexistart
  • Flexible working/hybrid working
  • Sports & Social clubs/Wellness Programme
  • Paid annual leave and ability to purchase additional leave days
  • Travel ticket/bike to work/dental are optional
  • Subsidised canteen

We will rely on you to:

  • Develop in-depth knowledge of Mercerâs delegated fund structures and solutions in order to explain and communicate to colleagues and clients.
  • Support  the development of Mercerâs overall client-service delivery across the entire Investment Solutions client base, ensuring a first-class customer experience in a scalable way.
  • Support Mercer colleagues/consultants on a variety of topics including performance analysis, strategic asset allocation advice, economic commentaries and PowerPoint presentations.
  • Provide support to the Investment Director at client meetings.
  • Liaise with wider operational, portfolio management and consulting teams across Mercer, including management of a wide range of projects as they arise.
  • Deliver investment output & documentation within critical timelines.
  • Train and develop junior colleagues.

What you need to have: 

  • Energy, proactivity and desire to see things done efficiently.
  • Ability to communicate complex issues in a simple and coherent manner.
  • Attention to detail, strong project management skills.
  • Ideally some relationship management / consulting experience
  • Knowledge and experience of investment markets across range of assets:
  • Would suit near-qualified Actuary or CFA holder.
  • Strong IT skills (PowerPoint, Excel, Word)

What makes you stand out:

  • Energy, proactivity and desire to see things done efficiently.
  • Team player
  • Ability to communicate complex issues in a simple and coherent manner.
  • Attention to detail, and project management experience.

About Mercer:

Mercer's Investments business is a leading provider of investment consulting and investment solutions globally. We offer customised advice and support at every stage of the investment decision, risk management and investment monitoring process. The Investment Solutions business, catering for clients who wish to delegate the implementation of their investment strategy, has grown very rapidly over recent years and governs over $150 billion in client assets across Europe and Asia.

Mercer is a global leader in the provision of investment related services to a wide range of institutional clients including pension funds, insurance companies, wealth managers and endowments. The firm also has a significant global presence in human resource consulting and related services. Globally, across all business segments, Mercer has more than 20,000 employees based in more than 40 countries.

Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global team of professional services companies offering clients advice and solutions in the areas of risk, strategy and human capital. With over 50,000 employees worldwide and annual revenue exceeding $12 billion, Marsh & McLennan Companies is also the parent company of Marsh, a global leader in insurance broking and risk management; Guy Carpenter, a global leader in providing risk and reinsurance intermediary services; and Oliver Wyman, a global leader in management consulting. For more information, visit www.mercer.com.

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