Senior Client Service Advisor

Senior Client Service Advisor - Professional Services

Do you want to work in the largest dedicated Professional Services team in Ireland with exposure to large multinational and complex accounts? If so, this might be the role for you

This is a hybrid role with the flexibility to work from our new Dublin office and virtually.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Main responsibilities as Senior Client Service Advisor will include:

• To deliver excellence in client relationships, retention and growth of existing accounts

• Manage and grow a portfolio of Professional Indemnity, Directors & Officers Liability, Cyber Liability and other financial lines accounts within a broking environment

• Management of clients’ renewals, queries and mid-term adjustments from start to finish

• Providing technical advice and assistance as required to colleagues across a range of financial lines products

• Develop and support more junior members of the team through coaching and mentoring and acting as a role model for Aon United behaviours

• Compliance with regulatory requirements and business procedures and identify opportunities for process improvement

• New business growth and development

  How this opportunity is different

  Reporting to the Professional Services team Directors, the primary role of a Senior Client Service Advisor in our Professional Services division is managing a growing portfolio of financial lines clients, identifying client’s risk needs and utilising the best of Aon’s wider offering for our clients.

  Joining Aon as Senior Client Service Advisor will provide an opportunity for you to work in the largest dedicated Professional Services team in Ireland. This opportunity would suit one who is autonomous and eager to manage clients from cradle to grave.

  The Professional Services team are highly experienced, enthusiastic team players where one can grow and learn whilst working in a complex global matrix environment with a mix of functional, business and geographic leaders.

  Skills and experience that will lead to success

• A number of years of relevant financial lines broking experience including an understanding of financial lines products

• Progress towards the Chartered Insurance Institute examinations (ACII), with a minimum achievement of CIP

• A proven track record in delivering results, product innovation, negotiating renewal deals, securing new clients, and jeopardy account management

• An understanding of financial lines products

• Ability to effectively communicate with clients, insurers and colleagues

• Strong organisational and administrative skills with an ability to work on own initiative and prioritise deadlines and workloads

• Strong client focus and a keen eye for detail

  How we support our colleagues

  In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

  Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

  Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

  Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

  We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

  #LI-GM1

  #LI-HYBRID

  2549491

  Senior Client Service Advisor - Professional Services

  Do you want to work in the largest dedicated Professional Services team in Ireland with exposure to large multinational and complex accounts? If so, this might be the role for you

  This is a hybrid role with the flexibility to work from our new Dublin office and virtually.

  Aon is in the business of better decisions

  At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

  As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

  What the day will look like

  Main responsibilities as Senior Client Service Advisor will include:

• To deliver excellence in client relationships, retention and growth of existing accounts

• Manage and grow a portfolio of Professional Indemnity, Directors & Officers Liability, Cyber Liability and other financial lines accounts within a broking environment

• Management of clients’ renewals, queries and mid-term adjustments from start to finish

• Providing technical advice and assistance as required to colleagues across a range of financial lines products

• Develop and support more junior members of the team through coaching and mentoring and acting as a role model for Aon United behaviours

• Compliance with regulatory requirements and business procedures and identify opportunities for process improvement

• New business growth and development

  How this opportunity is different

  Reporting to the Professional Services team Directors, the primary role of a Senior Client Service Advisor in our Professional Services division is managing a growing portfolio of financial lines clients, identifying client’s risk needs and utilising the best of Aon’s wider offering for our clients.

  Joining Aon as Senior Client Service Advisor will provide an opportunity for you to work in the largest dedicated Professional Services team in Ireland. This opportunity would suit one who is autonomous and eager to manage clients from cradle to grave.

  The Professional Services team are highly experienced, enthusiastic team players where one can grow and learn whilst working in a complex global matrix environment with a mix of functional, business and geographic leaders.

  Skills and experience that will lead to success

• A number of years of relevant financial lines broking experience including an understanding of financial lines products

• Progress towards the Chartered Insurance Institute examinations (ACII), with a minimum achievement of CIP

• A proven track record in delivering results, product innovation, negotiating renewal deals, securing new clients, and jeopardy account management

• An understanding of financial lines products

• Ability to effectively communicate with clients, insurers and colleagues

• Strong organisational and administrative skills with an ability to work on own initiative and prioritise deadlines and workloads

• Strong client focus and a keen eye for detail

  How we support our colleagues

  In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

  Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

  Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

  Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

  We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

  #LI-GM1

  #LI-HYBRID