Content Moderator
4 weeks ago
Content Moderator â Part Time (French market)
Responsibilities:
·       Assist our clientâs community and help resolve inquiries empathetically, accurately and on time
·       Become and remain knowledgeable about clientâs products and community standards
·       Make well balanced decisions and personally driven to be an effective advocate for our community
·       Display a strong bias to doing whatâs right
·       Investigate and resolve issues that are reported on clientâs platform such as requests for account support and reports of potentially abusive content
·       Respond to user inquiries with high quality, speed, empathy and accuracy
Skills Required:Â Â Â Â Â Â Â Â Â Â Â Â
â¢Â            Fluent in market language and English.
â¢Â            Cultural understanding of the market.
â¢Â            Extremely reliable, consistent, and hard-working
â¢Â            Flexible in working in a faced paced environment with different projects to work on. Â
â¢Â            Eligible to work in Ireland â Part time / Full time
WORKING HOURS
Candidates for the part-time role should be ready to commit for at least 16 hours per week or more.
Â
TRAINING PERIOD
Training will be conducted Monday to Friday, 4 hours a day
Training period will be between 4 and 6 consecutive weeks, depending on the role.
There will be 2 groups to choose from: Morning (9am â 1pm) and Evening (6pm â 10pm).
During that period, all new employees are required to attend in full. After the training period, the shift pattern can be adjusted on individual needs.
Â
·       Salary: â¬15.24 / hour
·       Location: Sandyford (Dublin 18)
*Please note that this is not an official job posting, but an initiative to gauge potential interest in the role with flexible working hours.
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