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SAP Partner Ecosystem Success

4 months ago

Galway, Ireland SAP Full time

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now

 

About the SAP Internship Experience Program
The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. 


Three reasons to intern at SAP
1.    Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2.    Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.  
3.    Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips. 


About the team

SAP’s thriving partner ecosystem of more than 25,000 partners is critical to SAP’s corporate ambition to become the #1 Enterprise Application company, powered by our leading platform. 
Partner Ecosystem Success (PES) is SAP’s partner organization, and our main goal is to support partners to drive profitable business, helping them to grow their business into new markets, drive value for their existing customers and to develop innovations that their customers need. The organization is comprised of many teams and individuals who either work directly with our partners in a relationship role or who design, create and manage the strategies, programs, tools and processes our partners interact with daily. 


Within PES, the Partner XM Practice is responsible for our Ecosystem survey program. Our purpose is to support all colleagues across SAP to understand how satisfied our partners are with those day-to-day experiences and to equip them with “the voice of our partners” when they are looking for ways to improve. The ultimate measure of partner satisfaction is the Net Promoter Score (NPS) and Overall Satisfaction (OSAT) metrics generated by our surveys. These are presented to the board, externally to analysts and investors and impact the bonus of the partner organization so as well as being an interesting aspect of the partner business, it is high visibility and generates a lot of attention. 

SAP Partners Bring Out Your Best as a Data-Driven Organization


What you’ll do:

Position title: SAP Partner Ecosystem Success (PES) Intern – Partner XM Practice 
Location: Galway, Ireland
Expected start date: As soon as possible


In this role, you’ll:

  • Ideal candidate will contribute across all aspects of the Partner XM Practice team but depending on your skills, experience, and interests, your time will be focused in one of 2 focus areas – E2E survey execution or Marketing & Communications. 
  • Survey Execution: 
    • Monitor survey requests from across SAP and help answer questions received in the central mailbox. 
    • Learn how to use our survey platform, Qualtrics to create surveys per our established standards and best practices.  
    • Support the analysis of survey feedback with the creation of Qualtrics dashboards and PPT presentations. These breakouts of the feedback allow the teams who work with partners to understand what partners have to say about partnering with SAP and how those teams can identify areas for improvement.  
    • Learn/ improve your analytical skills, leveraging new technologies such as Generative AI. 
  • Marketing & Comms
    • Develop & manage content strategy, create different types of multimedia engaging content, and ensure that the content aligns with SAP/PES messaging/branding. Driving participation is a key success metric of the survey program and relaying back what has been done is a key part of encouraging our partners to keep “telling it like it is”. 
    • Create templates using appropriate branding for emails, Newsletters, blogs & LinkedIn posts 
    • Manage, design and update our internal Partner XM Practice SharePoint page (Website)
    • Support the additional PES projects managed by the Partner XM Practice team, specifically, the Data Protection & Privacy (DPP) Community. PES is committed to being a best run business in this regard. A content and communications strategy is key to ensure all colleagues safeguards the personal data of its ecosystem partners and their customers. 
    • You will also support projects for other PES teams, giving the opportunity to network and experience various aspects of a career at a multinational tech company. 

 

Who you are:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

 

  • To apply for this internship, you must be a student currently enrolled in an academic institution majoring in Business and/or Marketing & Communications
  • Excellent written and verbal communication skills
  • Professional and fluent English language skills (written & spoken)
  • Able to work independently and take ownership of assigned tasks 
  • Motivated and open to trying new things and contribute with innovative ideas
  • Very good skills in Microsoft Office are required (Mainly Excel and PowerPoint)
  • Previous Corporate experience would be a plus
  • Creativity skills (content creation) would be a plus
  • Analytic skills would be a plus

 

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 390872  | Work Area: Communication  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Limited Full Time   | Additional Locations: #LI-Hybrid.