IT Service Manager
1 week ago
- Ensuring critical services have sufficient IT Capacity and meet Availability targets reflecting the current and future needs of the business
- Acting as a Service Integrator across all teams, partners and business demand sources for Capacity & Availability
- Analysis, monitoring and contribution to the Capacity & Availability framework for all critical IT services.
- Owning, maintaining, measuring and educating multiple parties on the Capacity & Availability management process, policy, controls and risks.
- Strong MI, reporting and presentational skills (Excel, PowerPoint)
- Proven ability to effectively manage multiple simultaneous tasks and/or initiatives
- Ability to manage well under pressure and to operate in a decisive and inclusive manner
Key Competencies
- Manage Risk - People Manager
- One Group, one team - Self
- Amplify Capability - Self
- Accountable - People Manager
- Champion Transformation - Self
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce. We offer reasonable accommodation at every stage of the application and interview process. If you require assistance, please contact recruitdirect@boi.com.
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