Telesales Advisor

2 weeks ago

Dublin, Dublin City, Ireland CPM Full time

CPM Ireland are currently hiring an SME Inside Sales Representative on behalf of one of our largest client's, Vodafone Business.

The successful candidate will be reporting to the Inside Sales Manager and will be working from our CPM Head Office in Cookstown, Dublin.

The role will involve the delivery of sales targets through acquisition of new customers for Vodafone SME and generating leads and closing sales in the SME Telecoms sector.

As a CPM Inside Sales Representative at Vodafone Business, you will live the CPM values or as we call it Our DNA:

We Care, We're Curious, We achieve together, We're people people

Requirements

Benefits:

Basic Salary - €30,000 €16,000 uncapped commission €4,000 incentive bonus Employee Assistance Program Structured Personal development supported by internal and external development activities Companywide recognition awards Discounted Health Insurance and access to company pension provider Active Diversity and Inclusion teams across the business IVF Support Policy Regular Company events and activities Product Discounts Bike to Work Scheme TaxSaver Scheme – discounted travel tickets. Referral payment schemes

The Primary Responsibilities for This Role Are:

Manage a defined customer base, selling remotely to SME (Small Medium Enterprise) and SOHO (Small Office/Home Office) customers Achieve and exceed agreed KPI targets Develop a detailed understanding of, and tightly manage your customer pipeline Structured planning to maximise efficiency and volume of prospects Detailed personal activity management to ensure all working time is focused on maximising customer interaction and ultimately sales levels Work to the highest compliance levels set out by the company Attention to detail completing applications accurately on behalf of the customer

Functional Responsibilities:

Provide competitor feedback and industry insight Proactively research new and existing products and services from competitors on an on-going basis Represent CPM and Vodafone in a consistently professional manner Daily CRM updates to ensure all information is correct and accurate Sell a solution that delivers value to both the customer and to Vodafone Ensure all activities are completed compliantly and in accordance with training provided on internal and external compliance guidelines Undertake any other duties and responsibilities as instructed by your line manager

Requirements:

Experience in a fast-paced target driven role, ideally in the Business and/or Telecoms sector Track record of delivering against targets, in a sales or comparably demanding environment Competent IT Skills. Be comfortable working with Microsoft Office including Excel and Outlook Agility to multi-task, specifically updating systems such as CRM/planner/Customer Application Forms in real-time whilst on calls with prospects so as to maximise talk time

Essential:

Strong focus on results and achieving targets daily, weekly and monthly Work on own initiative and continually looking for ways to improve sales performance Positive mindset interacting with customers, colleagues and client Teamwork orientated individual able to share best practice and add to positive team dynamic Strong analysis and judgement skills to prioritise and focus on best opportunities Self-motivation and drive to deliver consistent results Belief in the importance of the customer and willingness to meet and exceed customer expectations Accountability for performance and personal ownership of corrective measures

LP

Benefits

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