Enterprise Account Manager

3 weeks ago

Dublin, Dublin City, Ireland Unframe, Inc. Full time

We are seeking an entrepreneurial Account Manager to join Unframe as the first EMEA/international Account Manager. You will build a pipeline from the ground up, drive adoption of our AI solutions, and play a critical role in scaling the business. This is a unique opportunity to define the foundation for our customer partnerships while thriving in a fast-paced, dynamic environment.

Key Responsibilities
  • Build and Own Pipeline: Develop and manage a robust pipeline from scratch, identifying and pursuing high-potential opportunities.
  • Customer Success: Serve as the primary point of contact for customers, ensuring smooth onboarding and effective adoption of Unframe's solutions.
  • Value Delivery: Clearly articulate ROI and business impact, aligning our solutions to customer needs.
  • Account Growth: Identify and drive expansion opportunities by fostering strong relationships and understanding customer challenges.
  • Cross-Functional Collaboration: Work with Sales, Product, and Support teams to deliver exceptional customer outcomes.
  • Advocacy: Turn satisfied customers into champions by identifying opportunities for case studies, referrals, and testimonials.
Experience
  • 8+ years in Account Management, Customer Success or Sales, ideally in a startup or high-growth environment.
  • Proven success in building and scaling a pipeline from scratch, with a consistent track record of exceeding targets.
  • Experience managing and expanding relationships with large enterprise accounts, understanding their unique challenges and processes.
  • Familiarity with AI, data management or enterprise software (e.g., SaaS solutions, enterprise platforms) is a strong advantage.
  • Demonstrated ability to thrive in fast-paced, dynamic settings, navigating ambiguity, and taking ownership of outcomes.
Skills
  • Entrepreneurial mindset with a proactive approach to creating and pursuing opportunities.
  • Exceptional communication and relationship-building skills.
  • Strong problem-solving abilities and a data-driven mindset.
  • Comfort with technical concepts and experience collaborating with technical teams.

If this sounds like you, let's build something amazing together

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