Revenue Manager

3 weeks ago

Dublin, Dublin City, Ireland Mercantile Group Full time

About Us

Since 1835, The Mercantile Hotel has stood as a landmark of comfort and elegance in the heart of Dublin. We are excited to announce the opening of our brand-new hotel in the heart of Dublin 2. Nestled in one of the city's most vibrant areas, our hotel combines luxury, comfort, and exceptional service to offer a unique experience for both business and leisure travellers. With our commitment to excellence and guest satisfaction, we are seeking a dynamic Revenue Manager to lead our pricing strategy and maximize revenue from day one.

Position Overview

The Mercantile Group are looking to appoint a Revenue Manager in January 2025. As the Revenue Manager for The Mercantile Hotel, a brand-new luxury hotel set to open in 2025, you will be instrumental in establishing and executing our revenue management strategy from the ground up. This role is crucial for maximizing revenue and optimising pricing strategies in alignment with our market positioning and guest expectations. You will leverage data-driven insights to enhance profitability while collaborating with various departments to create a seamless and exceptional guest experience. The ideal candidate for this position will have experience opening and launching a new hotel as a Revenue Manager and will have the ability to advise best practice and system implementation.

Key Responsibilities

  1. Develop and implement innovative revenue management operations, procedures, and best practices to optimize occupancy and average daily rate (ADR).
  2. Manage revenue projects, new system installations and implementations.
  3. Overall responsibility of the reservations team, including recruitment, training, creation of SOPs, coaching, performance management and appraisals of reservations team.
  4. Conduct market analysis and competitor benchmarking to inform pricing decisions and develop pricing strategies.
  5. Collaborate with the finance, sales and marketing teams to create targeted promotions and packages.
  6. Prepare and present revenue forecasts and reports to senior management including dynamic forecast of expected results, variances, and budget comparisons.
  7. Build and maintain strong working relationships with all levels of employees.
  8. Oversee revenue management and distribution strategy and manage day-to-day yield operations.
  9. Daily pick-up analysis, strategy adjustments and reporting.
  10. Maintain a 24-36 month rolling demand calendar.
  11. Manage and oversee strategy for all 3rd party distribution.
  12. Monitor and analyse booking patterns and trends to adjust strategies accordingly.
  13. Oversight to ensure all related systems are configured correctly, validated, and working to full capacity.
  14. Ensure website booking process is maintained up-to-date and functional.
  15. Ensure relevant personnel are fully trained and competent in the use of all systems.
  16. Conduct quarterly property performance review and develop strategic and tactical action.
  17. Responsible for best practice standards to include competitor analysis, environmental scanning, market modelling, distribution yield management, business mix yield management, length of stay yield management, inventory availability by channel, pricing control and new pricing concepts.
  18. Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc.).
  19. Prepare outline for and support the annual revenue budget process.
  20. Inspire Hotel's head of departments to further embed a revenue management culture.
  21. Any other reasonable requests made by management.

Requirements

  1. Bachelor's degree in Hospitality Management, Business, or a related field.
  2. Minimum of 3 years of experience in revenue management within the hotel industry.
  3. Strong analytical skills with the ability to interpret complex data and make informed decisions.
  4. Proficiency in revenue management systems and property management software.
  5. Excellent communication and interpersonal skills.
  6. A proactive mindset with a passion for hospitality and a keen eye for detail.
  7. Business Development DNA and commercial minded.
  8. Ability to work under own initiative in a highly pressured environment.
  9. Good listening skills and the ability to anticipate business needs.
  10. Ability to develop relationships with 3rd parties and the hotel team.
  11. Well-developed interpersonal, adaptive influencing and supervisory management skills.

What We Offer

  1. Competitive salary and performance-based bonuses.
  2. Employee discounts and benefits.
  3. TaxSaver Schemes.
  4. FLYEfit Gym discounted membership.

Join us and be part of something special in Dublin

#J-18808-Ljbffr

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