Quality and Compliance Officer

3 days ago

Naas, Co Kildare, Ireland Camphill Communities of Ireland Full time

Camphill Communities of Ireland (CCoI) are recruiting for:


Quality and Compliance Officer Roles and Responsibilities

The principal duties and responsibilities may include but are not limited to the following:

      Participate in the design and implementation of audits in collaboration with the Compliance, Safeguarding and Risk Manager.

      Carrying out audits, setting and reviewing action plans for improvement

      Monitor and report on the effective implementation of regulatory compliance

      Leading and participating in quality improvement projects and reporting on the progress of development projects/initiatives in line with project plans

      Contributing to the development of data and information capabilities to drive evidence-based decision making.

      Maintain up to date electronic data on compliance/quality improvement programmes, and provide reports from the analysis and monitoring of data which track trends, identify risks and opportunities for improvement

      Supporting the development, implementation and monitoring of KPI's across services.

      Compile reports including statistics, charts and analysing of information to support the work of quality.

      Deliver training and coaching in the operation of CCoI systems, and processes across the communities.

      Mentoring and coaching of community teams to understand and operate in line with CCoI processes quality improvement programmes and regulatory requirements

      Co-ordinating the implementation of new systems, structures and processes arising from the development work of the organisation.

      Undertake stakeholder engagement, surveys, consultations, data collection as required

      Work in conjunction with the line Manager to ensure that all relevant compliance policies and procedures are in place

      Ensure policies are reviewed within timeframes and co-ordinate the policy review process.

      Update and amend service provision policies when organisational procedures or legislation requires.

      Develop and update policies in an accessible format for our Community Member with Support Needs

      Ensure the most up to date policy and associated documents are accessible and used appropriately in practice.

      Raise all safeguarding or serious non -compliance and risk issues to the Head of Services immediately.

      Work with Day Service Leads to roll out and ensure compliance with New Directions regulations

      Collaborate and coordinate with other support functions in the development, implementation and reporting on compliance issues and participation in committees, working groups, etc

Qualifications, Knowledge & Experience

      Hold a primary degree in i.e., Social Care, ID Nursing, Psychology, Behavioral Support Specialist, or another relevant field.

      A specific qualification in Quality Management and have relevant experience in auditing and using quality systems would be beneficial

      Demonstrable experience in Service Delivery in a Social care setting

      Candidates must possess the competencies and skills appropriate to working with persons with an intellectual disability.

      Detailed understanding of current policy and developments at national and sectoral level in relation to Social Care within disability services.

      Experience and ability to use and analyse data in to support of effective decision making and monitoring of progress against service delivery targets.

      Strong research, auditing and analysis skills.

      Proficient IT skills relevant to the role, to include Microsoft Office Excel, Word, SharePoint, OneDrive & Teams.

      Full clean Driving License

Details of the Role:

Salary Scale:    Grade V €47,819 - €57,272 Per annum (based on a 40 hour week)

Location:           Head Office Dunshane, Naas with attendance at other locations as appropriate.

Duration:           Fulltime 40 hours per week- Permanent

Closing date:     5pm on Friday 4th April

Candidates shortlisted will be called for immediate interviews

Please note all posts are subject to Garda Vetting, reference checking and relevant Police check for any country of residence of over 6 months from age of 18

Camphill is an equal opportunities employer

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