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Customer Success Manager

4 weeks ago

Dublin, Ireland TN Ireland Full time

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Boxcore is an exciting new Software Start-up with a mission to make construction safer and more productive. Our flexible, easy-to-use AI-powered software eliminates several admin tasks and automates the management of training and site document registers.

Overview:

  • We are looking for ambitious candidates to join our team and get involved in an early-stage start-up with a fantastic product targeting multiple international markets.
  • This role will provide a massive opportunity for rapid career growth for the right candidate.
  • You will have to wear many hats. Still, an essential requirement will be to help source and manage the onboarding and support of new customers.
  • A competitive base salary with an attractive bonus scheme will be available to successful candidates.
  • The role will be in a hybrid manner with the ability to primarily work from home with potential travel to client premises a couple of days per week.
  • We are open to candidates with different experience levels, and the packages would reflect this.
  • Experience working in a small, scrappy, bootstrapping environment or evidence of an ability to thrive in that type of environment is critical. If you are looking for a "big company" experience, this is probably not the right environment for you.

Some experience in any of the following is highly desirable, though not essential:
  • Some experience in Customer Support, Business Development, Customer Success, or Sales Roles within Civil Engineering or Construction Markets.
  • Some experience in Health and Safety or Construction management with strong communication skills and an interest in technology.
  • Some experience in a SaaS Start-up Company.

A can-do attitude, ambition, an entrepreneurial spirit, and the ability to deliver results are essential.

We are looking for candidates who have a naturally positive attitude, enjoy dealing with people in a face-to-face role, and thrive on interacting with customers as the role will include a lot of site visits to do physical onboarding and training of customers.

To find out more, please visit www.boxcore.com.

About Boxcore:

Boxcore is an exciting, fast-growing construction SaaS company that is gaining great traction. Over 180 companies of all sizes are using Boxcore to simplify how construction companies collect, share, and track on-site safety records. We are looking for ambitious driven personnel who want to join our team as we plan on rapidly expanding in the next 12-18 months. This will be a great opportunity for the right candidates to gain excellent experience and rapidly advance with a company on a mission to make construction safer and more productive.

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