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Customer Service and Office Administrator

4 weeks ago

Dublin, Ireland Recruitment Plus Full time

Customer Service and Office Administrator - Ballymount, Dublin 12

Office Based role - Parking provided

Salary: Depending on experience (circa €32-40k)

Our client is a well-established engineering company and is now looking for an experienced office administrator to join their team.

Duties:

  • General office duties
  • Answering and responding to incoming calls and emails from customers
  • Generating reports for customers, contractors, and management through internal systems as well as EXCEL & WORD
  • Extensive data entry and data management that requires accuracy with internal systems
  • Understanding customer needs, queries, and requirements and acting on them to ensure customer satisfaction
  • Providing excellent customer service to all our customers
  • Electronic & manual filing & scanning
  • Other ad hoc administration and customer service tasks as required

Requirements:

  • Ideally a minimum of 5 years’ experience in customer service / office administration
  • Excellent customer service skills
  • Previous experience in admin within a service / engineering environment is an advantage
  • Written and spoken English
  • IT literate
  • Numerical efficiency
  • Good administrative skills
  • Proficient in Microsoft Office Suite
  • Good attitude to work
  • Good interpersonal skills
  • Discretion in relation to confidential information
  • Experience in the fire safety business not necessary, as full training will be provided.

For more information please send your CV to Carol in confidence through the link.

If you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly. However, if you do not hold a valid work permit, unfortunately, we will not be in a position to assist you with your job search.

Recruitment Plus is not in a position to respond to each individual application due to the high volume of submissions. We will only contact those candidates whose CV matches the criteria for the vacancy.

Thank you for your patience.

Skills:
administration customer service administration Microsoft Office

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