Customer Operations Senior Administrator, Claims

4 weeks ago


ireland Utmost International Full time
Job Details: Customer Operations Senior Administrator, Claims

Please note, this role is based in our Navan office and is a 12 month contract.

The Claims Administrator is responsible for ensuring the timely and effective day to day processing of Claims for UPE and UW across the various product lines, ensuring that all work items are processed in accordance with compliance obligations and within agreed service standards.

Key Responsibilities
  • Inputting, Vetting and Payment of Claims
Key Requirements
  • A deep understanding of the risk and compliance environment.
  • Strong customer focus with a proven track record of implementing market-leading service improvements.
  • Proven track record of delivering best practice in operational process and service delivery.
  • Determined and focused individual with strong time management and analytical skills.
  • Ability to work under pressure and to meet tight deadlines while displaying strong attention to detail.
  • Ability to work in a team, to work on own initiative, and to plan and organise workloads effectively to meet deadlines.
  • Service-focused individual.
  • Curious and ambitious, willing to propose thought-provoking and innovative ideas.
  • Act as a role model to the team and demonstrate the ability to mentor and coach other team members.
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