Patient Care Coordinator

2 weeks ago


Dublin, Dublin City, Ireland Auralia - Cosmetic and Weight Loss Surgery Full time

Role Details:

  • Position: Full-Time
  • Title: Patient Care Coordinator
  • Hours of work: Mon-Fri 09:00am - 17:00pm
  • Place of work: Auralia Hospital, Parkwest, Dublin 12
  • Salary: €30,000 (Experience dependent)
  • Benefits: Courses/education relevant to the position funded by Auralia

Position – The successful applicant will work as a patient care coordinator assisting patients in the booking process of their procedure.

Training will be provided for all steps - we love hiring the right people so regardless of experience, if you feel like you're a good fit for this role please apply

HOW TO APPLY

Should you wish to apply for this role, it is essential that you complete the below assessment. We will not accept applicants who do not complete this:

Link to assessment:

This assessment takes most applications approx minutes to complete.

Rational for this assessment: We want to ensure that all applicants have a fair and equal opportunity. This minimises unconscious bias in our hiring process.

Duties and Responsibilities:

Guidance with all of the duties below will be given throughout. We understand and appreciate that this is a specific role and as such we do not expect you to be fully skilled in each requirement from the outset.

  • Dealing with, and developing a trusting rapport with patients, through enquiries, follow ups, scheduling of consultations, treatments, and surgeries.
  • Having a confident and determined mindset to assist patients through their journey.
  • IT & numeracy skills essential to ensure accurate and prompt information is recorded on Auralias Patient Management System.
  • Liaising with the Medical Team to provide important patient information and documentation.
  • Communicating advice from the medical team with patients.
  • Discussing surgical and payment options with patients.
  • Processing payments and bookings of procedures.

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