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Quality & Patient Safety Administrator (Mental Health Service)
2 weeks ago
Quality & Patient Safety Administrator (Mental Health Service)
Job Title
Quality & Patient Safety Administrator
Organisation
Highfield Healthcare operating Highfield Hospital and Hampstead Clinic Services the 'Approved Centre' registered by the Mental Health Commission.
Reporting relationship
The role reports to the Head of Quality & Patient Safety.
Key relationships include Nurse Management, Consultant Psychiatrists, the multidisciplinary team, and Support Services.
Hours of Work
Full-time role, 37.5 hours per week, Monday to Friday, 9am-5pm.
Job Summary
The Quality and Patient Safety Administrator supports quality and clinical governance at Highfield Approved Centre, ensuring legal and regulatory compliance with the Mental Health Commission and the Mental Health Act.
- Develop and maintain systems for Mental Health Act compliance.
- Ensure accurate administration of statutory requirements.
- Coordinate Mental Health Tribunals.
- Liaise with legal representatives and Psychiatrists.
- Provide guidance to staff on MHA obligations.
- Support registration and inspection processes.
- Assist in preparing reports and monitoring compliance.
- Provide secretarial support for committees and data gathering on quality indicators.
- Ensure appropriate incident reporting and support safety reviews.
- Assist with policy development and patient/family surveys.
Qualifications and Experience
- Organisational and administrative skills.
- Computer literate with knowledge of MS Word, Excel, Adobe.
- Minimum 3 years' experience in a related role.
- Relevant third level or professional qualification in health or social care.
- Flexibility, interpersonal skills, and initiative.
- Knowledge of Mental Health Act 2001.
- Strong patient or customer service experience.
*Highfield Healthcare is an equal opportunity employer, committed to providing top care to residents.*
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