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Conference & Banqueting Assistant Manager
3 weeks ago
Job Title: Food and Beverage/Culinary Operations Manager at Marriott International
Job Summary: Position responsible for overseeing food and beverage/culinary operations, ensuring guest and employee satisfaction, maintaining standards, and achieving financial goals.
Candidate Profile:
- High school diploma or GED; 3 years of experience in food and beverage, culinary, or related professional area.
- 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in food and beverage, culinary, or related professional area.
Core Work Activities:
Assisting in Food and Beverage Operations
- Creates an environment that promotes motivation, empowerment, teamwork, and excellent customer service.
- Responds proactively to employee's concerns and uses coaching skills.
- Motivates staff to address guest and employee-related issues.
Ensuring Exceptional Customer Service
- Provides excellent customer service and responds promptly to guest concerns.
- Understands and upholds the brand's service culture and sets service expectations for all guests.
- Takes ownership of guest complaints until resolved and develops relationships with guests.
Additional Responsibilities as Assigned
- Complies with corporate accounting procedures and assists GM with annual Quality audit.
Marriott International values diversity and inclusivity, fostering a people-first culture and providing equal opportunities for all individuals.
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