Ecommerce Assistant

3 weeks ago


Dublin, Dublin City, Ireland O'Briens Wine Full time
O'Briens Wine E-Commerce Assistant Position

Summary of the Role
  • Position Title: Ecommerce Assistant
  • Department: Ecommerce
  • Location: Sandyford
  • Reporting Manager: Ecommerce Manager
  • Direct Reports: No
  • Budget Responsibility: Yes
  • Key Contacts (Internal): Ecommerce Manager, Marketing & Creative Team, Warehouse & Logistics Team, Customer Service Team, Director of Wine and Product Team, Store Managers
  • Key Contacts (External): Digital and web agencies


Position PurposeThis role is crucial in O'Briens Wine Ecommerce team to boost business growth. The main focus will be enhancing the online customer journey, ensuring the website and O'Briens Wine App are always up-to-date with ongoing promotions and campaigns.

Responsibilities:

  • Merchandising the website and App
  • SEO management - work with agencies and tools like SEMRush and Moz
  • Optimize the channel for a top-notch customer experience
  • Analyze ROI on brand activations for future enhancements
  • Execute impactful messaging across all touchpoints
  • Manage media and brand partnerships
  • Improve customer experience online
  • Utilize GA and Shopify analytics for reporting


Skills
  • Omni-channel management
  • Strong communication skills
  • Excellent analytical abilities
  • Creativity to bring ideas to life
  • Commercial awareness for results-driven decisions
  • Project management and meeting deadlines


Experience
  • Retail experience, preferably in FMCG
  • Degree educated
  • Proficient in data analytics like Google Analytics
  • Experience with product catalogues and content management systems
  • Adaptability in a fast-paced industry


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