Sales Development Representative

3 weeks ago

Dublin, Dublin City, Ireland Socotra, Inc. Full time

Dublin, Ireland

About us

At Udemy, we're on a mission to transform lives through learning. We're a leading online skills marketplace and learning platform, serving more than 69 million learners and 15,700 organizations globally. Our goal is to provide flexible and effective skill development, empowering individuals and organizations to keep pace with innovation and prepare for the future of work.

We believe that talented people are everywhere, but oftentimes, those dream opportunities are hard to come by. That's why we're focused on revolutionizing learning, leveraging the deep expertise of Udemy's 75,000 instructors and the power of our platform, to help individuals sharpen their skills and harness their full potential.

This hybrid position requires two days per week in our Dublin office. About you

You're an active listener and a determined person who thrives in a collaborative environment like ours. You want to use your skills to help others progress, whether that's internally with your team or seeing the impact your work can have on people around the world as you help us expand into new markets. You're ready for a challenge and aren't afraid to try new ideas.

About this role

The SDR role is a critical front-end sales position where you will handle all Udemy Business inbound inquiries. As an SDR, you will conduct discovery conversations with potential customers and use your understanding of Udemy Business to identify how we could help businesses and their employees do whatever comes next.

What you'll be doing:
  • Understand and convey the Udemy Business mission, value proposition, and product
  • Become a brand ambassador by getting to know and love the Udemy Business product and story
  • Maintain a high cadence of activities to develop inbound inquiries of Udemy Business through calls, video meetings, emails, and social media.
  • Schedule product demonstrations with our Account Executives to further assess a prospect's business and potential for partnership with Udemy Business
What you'll have
  • Self-motivated with a team player mentality, you're passionate about your work
  • Fluency in Spanish
  • Ability to develop compelling customer stories that deliver results, with a strong attention to detail and active listening
  • Outstanding organisational and time-management skills, ability to prioritise tasks and manage ambiguity
  • Excellent communication, interpersonal, organizational and telephone skills
  • The ability and desire to work in a fast-paced, feedback-driven environment

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

We're invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we're a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we're better for it.

Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You'll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it's our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

We're committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You've got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.

Our Benefits Start With U

Our benefits package at Udemy "starts with U" and is grounded in mission-driven benefits that intentionally align with our core values. Here's a sneak peek at just a few highlighted benefits if you're a full-time Udemate based in the Ireland:

Core Benefits: Comprehensive medical, dental, life and income protection coverage

Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement. 26 weeks paid maternity leave for birthing parents as well as a two-week "ease-back" program that enables parents to return part-time at full pay

Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support

Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development

Retirement: 7% employer matching Defined Contribution Master Trust

Charitable Giving: Corporate charitable match for eligible nonprofits and charities

Holidays: 25 paid holidays throughout the year plus bank holidays

About our Dublin location

Dublin is where our Europe, Middle East, and Africa (EMEA) headquarters is located, which means it plays a major role in our mission of sharing knowledge and unlocking potential for learners, instructors, and businesses globally. We have a fantastic central Dublin location with a brand new building, purpose-built for us. We've invested a lot here and have seen huge growth in the EMEA market – which is why we see Dublin as a key location for the future of Udemy.

We have also been officially certified as a Great Place to Work in Ireland , recognizing our high-trust, high-performance workplace culture. With so many diverse perspectives, languages, and ethnicities coming together here, it's no surprise that our Dublin office has been thriving.

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