Quality Training Specialist

3 weeks ago

Dublin, Dublin City, Ireland Grifols, S.A Full time

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Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

At Grifols, we believe that diversity adds value to our business, our teams, and our culture. We are committed to equal employment opportunities that foster an inclusive environment.

KEY RESPONSIBILITIES

Training Plan Development and Control

  • Develop, plan, and control training plans based on identified needs.
  • Conduct meetings with managers to identify training needs and design programs.
  • Prepare and control company training plans using SAP.
  • Design programs select training centers/instructors, and link with the appropriate department to ensure budget approvals are effectively managed.

Training Program Design and Delivery

  • Design and deliver internal and external training programs (both in-person and online) validated by the requesting areas and compliant with regulations.
  • Propose and update the course catalog for dissemination and access.
  • Utilize internal tools for online course creation (e.g., Articulated Storyline, Brightcove, Virtual Reality).
  • Design and develop instructor-led and computer-based training to meet business objectives.
  • Design innovative technical, quality, and GXP training programs, including templates, job aids, assessments, and checklists.

Training System Management

  • Manage and control the Grifols Training Platform (GTP) and SAP HR Training Module.
  • Create and maintain catalogues of qualifications, courses, and practical training in SAP.
  • Monitor training through SAP Backoffice and generate reports.

Quality and Compliance

  • Ensure training aligns with applicable regulations in Quality, Safety, Human Resources, and Environment.
  • Supervise and control training requirements for job positions, ensuring compliance for both internal and external staff.
  • Provide compliance oversight to support curriculum and training procedure requirements.
  • Participate in internal and external audits/inspections and prepare requested reports.
  • Control and evaluate the quality and effectiveness of training actions to meet objectives.

Coordination and Support

  • Coordinate human and material resources for training activities.
  • Provide training and support to managers in defining training requirements and using global management tools.
  • Document and archive training according to corporate procedures.
  • Coordinate with other departments for planning and controlling training.
  • Participate as required in GMP Induction during Onboarding training.

Reporting and Analysis

  • Generate reports for training analysis using SAP and BI tools.
  • Inform management of the training status, including any issues or deviations.
  • Create reports for audits and inspections, ensuring the established training system is accurately represented.
  • Track technical training effectiveness and performance improvement, delivering results to stakeholders.

External Training and Subsidies

  • Manage external training courses and platforms.
  • Understand subsidy requirements to identify eligible training actions and ensure proper documentation and processing.
  • Inform subsidy managers of necessary data and ensure compliance with criteria set by funding organizations.
  • Process course convocations, documentation, and invoices in accordance with subsidy requirements.
  • Study and propose new tools and methodologies for effective training management (e.g., Virtual Reality).
  • Coordinate with Corporate Training to design, validate, and implement training applications.
  • Participate in internal consulting to analyse situations and propose tailored solutions.
  • Implement new informational technologies and training methods.

Regulation and Standardization

  • Ensure that training systems adhere to corporate policies and applicable regulations.
  • Maintain and update training catalogues and requirements in line with job family structures.
  • Supervise and control initial and ongoing training for personnel according to job requirements.
  • Design training modules by creating content alone or in partnership with subject matter experts.
  • Deliver organizational-wide curriculum to support strategic objectives, e.g., HES, SAP, cGXP.

PERSON SPECIFICATION

  • Requires comprehensive understanding of GMP requirements and general knowledge of plant manufacturing operations.
  • Effective presentation skills and excellent creativity are required to implement effective training programs.
  • Strong project management skills and the ability to simultaneously manage multiple programs are required.
  • Advanced facilitation, platform, written, and verbal communication skills are crucial, as are strong critical thinking and problem-solving skills, including the ability to perform root cause analysis.
  • The ability to provide guidance to departments for developing technical training programs that support the organization's business goals is necessary.
  • Practical applications and flexibility in adapting programs and services to meet specific customer requirements are essential.
  • The ability to function independently as well as part of a team in a fast-paced, demanding environment is crucial.
  • The ability to influence clients' behaviors, conduct needs analysis, develop effective technical training solutions when appropriate, and evaluate the effectiveness of technical training is also required.

Qualifications

  • Requires a minimum of a BS/BA degree and relevant training experience in a regulated environment, or an equivalent combination of education and experience.
  • Specifically, the candidate must have 2-5 years of relevant training experience,
  • with a minimum of 2-3 years in the development, design, and implementation of technical training courses.
  • This experience should include strong technical knowledge from Manufacturing, Quality, or Engineering, along with strong presentation skills and the ability to manage group dynamics.
  • Proficiency with word processing, graphics programs, databases, and presentation delivery programs, including video, web-based CBT, and e-learning, is essential.

Our Benefits Include:

  • Highly competitive salary
  • Group pension scheme - Contribution rates are 5% employer and 5% employee
  • Private Medical Insurance for the employee
  • Ongoing opportunities for career development in a rapidly expanding work environment
  • Succession planning and internal promotions
  • Wellness activities - Social activities eg. Golf, Padel, Summer Events

If you're interested in joining our company and you have what it takes, then don't hesitate to apply.
We look forward to receiving your application.

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