Customer Service Agent
2 weeks ago
We are in search of a meticulous and driven candidate who is dedicated to providing top-notch customer service. As the initial point of contact for both residential and commercial clients across Ireland, you will play a crucial role in ensuring that every interaction with Calor exceeds their expectations.
Key responsibilities:
- Handle customer queries via phone in a professional and effective manner.
- Collect and maintain accurate customer information.
- Offer clear, expert advice on all Calor services with confidence and positivity.
- Resolve issues promptly to ensure customer satisfaction.
- Adhere to established processes for administrative tasks and reporting.
- Engage in outbound customer campaigns as needed.
- Support other departments with various tasks as necessary.
The ideal candidate:
- Consistently meet performance targets for productivity, timeliness, and quality.
- Proficient in Microsoft Office with strong organizational skills.
- Prior experience in customer service is beneficial.
- Excellent phone etiquette and a keen eye for detail.
- Capable of working independently, prioritizing effectively, and thriving under pressure.
- Team player mentality and a willingness to collaborate.
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Dublin, Dublin City, Ireland Cpl Healthcare Full timeMy Client in the Motor Industry is hiring for a Customer Support Agent.Principle Job Purpose:Reporting to the Customer Hub Manager –, situated in Park West,Dublin 12, the purpose of the role is to handle a variety of customer queries received via telephone, email, and webchat to support a variety of product and service offerings .Hours of Attendance:The...
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Dublin, Dublin City, Ireland Field Management Ireland Full timeJob Description:What can we do for you? Earning potential of €28,816 per annum OTE (based on a combination of weekly salary and monthly commission for outstanding performance)Full-time position: 40 hours per week, €12.70 per hour Monday to Friday (some Saturdays)Shift Pattern: 8am to 5pm, 9am to 6pm, and 11am to 8pm - subject to change based on business...
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Dublin, Dublin City, Ireland CPL Full timeMy Client in the Motor Industry is hiring for a Customer Support Agent.Principle Job Purpose:Reporting to the Customer Hub Manager –, situated in Park West, Dublin 12, the purpose of the role is to handle a variety of customer queries received via telephone, email, and webchat to support a variety of product and service offerings .Hours of Attendance:The...
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Dublin, Dublin City, Ireland Cpl Full timeWe are currently recruiting fluent German speakers to work in Technical Support.This role is an entry-level position as a Customer Support Technical Agent working with German Business to Business (B2B) queries. Full training and support are provided, including support for relocation if coming from abroad. This is a great opportunity for individuals looking...
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Customer Service Technical Support Agent
2 months ago
Dublin, Dublin City, Ireland Cpl Full timeWe are currently recruiting fluent German speakers to work in Technical Support.This role is an entry-level position as a Customer Support Technical Agent working with German Business to Business (B2B) queries. Full training and support are provided, including support for relocation if coming from abroad. This is a great opportunity for individuals looking...
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Customer Service Technical Support Agent
2 weeks ago
Dublin, Dublin City, Ireland CPL Full timeWe are currently recruiting fluent German speakers to work in Technical Support.This role is an entry-level position as a Customer Support Technical Agent working with German Business to Business (B2B) queries. Full training and support are provided, including support for relocation if coming from abroad. This is a great opportunity for individuals looking...
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Dublin, Dublin City, Ireland Field Management Ireland Full timeYour missionThis is not a remote/hybrid roleJob Description:What can we do for you?Earning potential of €28,816 per annum OTE (based on a combination of weekly salary and monthly commission for outstanding performance)Full-time position: 40 hours per week, €12.70 per hourMonday to Friday (some Saturdays)Shift Pattern: 8am to 5pm, 9am to 6pm and 11am to...
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Customer Experience Agents
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Dublin, Dublin City, Ireland Field Management Ireland Full timeYour missionThis is not a remote/hybrid role. Full Time candidates required onlyJob Description:What can we do for you?Earning potential of €28,816 per annum OTE (based on a combination of weekly salary and monthly commission for outstanding performance)Full-time position: 40 hours per week, €12.70 per hourMonday to Friday (some Saturdays)Shift Pattern:...
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