Customer service representative

2 weeks ago

Dublin, Dublin City, Ireland Guinness Storehouse Full time

The Guinness Storehouse (GSH) is Ireland's leading visitor attraction welcoming millions of visitors every year. Since opening in 2000, the GSH has continually evolved as an attraction with seven floors of immersive and sensorial visitor experience including our flagship retail store, bars, restaurants, the Guinness Archive and meeting/event spaces.

We pride ourselves on our welcome, with the warmth and friendliness the Irish are famous for. We recently opened our second Gravity Bar which offers 360-degree panoramic views of Dublin city and over the past twenty years we have invested over €50m into the physical experience to cement our position as one of the leading attractions in the world. In addition to the Guinness Storehouse, we also have the Guinness Open Gate Brewery and Roe & Co Distillery on the same campus. The portfolio is referred to as Irish Brand Homes (IBH).

If you have a genuine passion for our craft, our character and consumer experiences, then help us continue the story and build a great career in the process.

Feel inspired? Then this may be the opportunity for you.

Located in the heart of St. James's Gate Brewery, the Guinness Storehouse is recognised as the world's leading tourist attraction welcoming millions of visitors every year.

Since our launch in 2000, we've been on an incredible journey of growth and innovation. From our 360-degree panoramic Gravity Bar to our award-winning flagship store and the fascinating Guinness Archive, every corner is filled with immersive, sensorial guest experiences that tell our rich story.

In our inclusive culture, where we value each other and celebrate different perspectives, you'll be supported to thrive and recognized for your unique contributions, as we unlock a brighter, more exciting future together.

If this resonates with you, come join us at the Home of Guinness.

To be a success in the role you will need the following:

  • A true passion for the Guinness Brand
  • Outgoing and Confident
  • Proactive individual
  • Excellent Communication Skills
  • Flexible and willing to work in different areas of the Storehouse.
  • Confident individual
  • Excellent Team Player
  • Diligent and attentive
  • Self-motivated.
  • Has excellent operational experience in a customer facing environment.
  • Be enthusiastic and energetic in the delivering outstanding experiences.

What we can offer you:

  • Competitive Salary
  • Careers development and Training
  • Onsite meals
  • Employee family and friend's discounts
  • Staff Events

We look forward to hearing from you.

Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.


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