Accounts Receivable Administrator

2 weeks ago

Dublin, Dublin City, Ireland Trinity Care Nursing Homes Full time

Job Description

Job Title

Accounts Receivable Administrator

Reporting Relationship

Reporting to the Finance Manager

Purpose of the Post

1. Member of the Trinity Care Finance Department based in Head Office with specific responsibilities in Accounts Receivable

2. To work alongside other members of the team to look after billing, bank receipts processing and debt collection across all the nursing homes in the group (currently 12)

3. To work alongside the Nursing Home Administrators to ensure the accuracy of resident account balances on the system and to chase up and resolve overdue balances

4. The workload will be split between the Accounts Receivable team with each person working on their portion of the total number of homes

Roles and Responsibilities

Role Specifics

1. Setting up new customer accounts, update the resident funding information and keep funding records up to date

2. Reviewing and checking month-end invoicing data to ensure accuracy and completeness

3. Processing and issuing monthly customer invoices

4. Issuing monthly customer statements, reminder letters and dealing with customer queries

5. Maintenance of records for resident pension accounts

6. Making collection calls and e-mails or arrange and attend in-person meetings as necessary directly with residents

7. Escalation of old balances where necessary (DON, CFO, Legal escalation)

8. In conjunction with Nursing Home Administrators, keep on top of resident funding (Fair Deal or transitional care etc) to ensure families are aware of impending deadlines and appropriate action is taken

9. Posting of bank receipts and payments on the Accounting System

10. Processing of monthly direct debit files through the Accounting System

11. Dealing with the HSE to resolve billing queries or to chase outstanding debt

12. Maintain document records and filling for Accounts Receivable

13. Assist team with gathering support for all audits, including pulling documentation

14. Support accounts payable when required

15. Assist in ad hoc projects as needed

General

16. Be aware and be responsible for the role you have.

17. Provide positive responses to all requests from colleagues and help create and promote a positive and friendly environment.

18. Be aware of the confidential nature of the work and in particular, the rights of the nursing home residents to confidentiality. Regard all information in relation to residents and employees as strictly confidential. Ensure you adhere to the Companys confidentiality policy and follow Data Protection Legislation

19. Changes will always occur due to the nature of the sector we are in, be open to changes and give feedback where systems implemented are working and also when not working

20. Cover leave where required

21. Contribute to maintaining a safe environment for employees and visitors of Trinity Care.

Training and Development

22. Attend training courses both in-house and at other locations to meet and enhance the service being provided

23. Attend and actively participate in Appraisal and Development Programs

Eligibility criteria

Qualifications

1. A Finance qualification is an advantage but not essential

2. Previous Experience of the Nursing Home sector is an advantage

3. Minimum 2/3 years' experience in a similar role, Accounts Receivable

4. Organized and efficient with excellent attention to detail

5. Ability to prioritize and to work to deadlines

6. Proficient in Microsoft Excel and in the use of Accounting Software applications

7. Self-motivating and able to work on own initiative.

Essential skills, competencies, attributes and/or knowledge

Attributes / Personality

1. Be compassionate and empathetic to the needs of our residents and colleagues

2. Be friendly, enthusiastic and promote a positive atmosphere in all situations

3. Show initiative and be proactive in continuous quality improvements

4. Be respectful, nonjudgmental, loyal, trustworthy and honest to their colleagues, to our residents and to the Company

5. Have the willingness to enable change, manage difficult situations and progress with the Company

6. Be organized; be able to work efficiently and effectively in a team orientated environment.

7. Good communication and interpersonal skills.

Duties and responsibilities of the Accounts Receivable role may change and develop over time. You will be notified of any changes and an updated job description will be emailed to you.

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