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Inside Client Partner

4 months ago

Dublin, Dublin City, Ireland Infor Inc. Full time

As an Inside Sales Client Partner for Consulting Services, you will be managing the sales process between Infor Consulting Services and our existing customers. This will be done over the phone and web. Your Opportunity To support the aggressive growth of our European Infor Consulting Services (ICS) Sales team we are searching for hungry and ambitious Sales people who wish to make their mark in IT Sales.

You will be building detailed offers that help address our customers' business needs. This requires a sharp mind, a good eye for detail and extensive interaction with Internal Departments to make sure all planned work is documented correctly and follows internal procedures. Combined, the above activities will provide a solid foundation for a successful career path in Technology sales.

Path to success

  • Learn Infor portfolio and Services offerings at a high level
  • Learn the internal tools, necessary to handle the day-to-day job requirements
  • Build relationships with Field Sales, Inside Sales, Operations, and Legal stakeholders
  • Manage and forecast own pipeline - engage with customers
  • Build on your product/ industry knowledge
  • Work with a mentor to set goals for your career development, e.g. Sr. Inside Sales, Field Sales

Key Areas of Responsibility

  • Demonstrate a solid approach to the sales process with creativity and vision
  • Responsible for applying and enhancing sales and product knowledge skills through ongoing training while continuing to develop knowledge of specific industries
  • Build on customer relationships, gaining commitment and ensuring that all customer requirements are identified and met
  • Develop and execute a Sales Strategy to drive the identified opportunities to closure so that individual targets are met or exceeded.
  • Provide small engagement orders to support ad hoc demand and to work with the resourcing team to schedule and deliver appropriate resources
  • Comply with all company processes and tools used to record and track opportunities and orders and report progress.
  • Manage opportunities for new business and installed base in line with Infor's standard documentation and procedures.
  • Run promotions & Campaigns to build a sustainable Pipeline for the business unit

Desired Skills & Experience

  • Fluent level of French and Spanish,.
  • Knowledge of the southern markets is a strong plus
  • Bachelor's Degree or similar required, Technical discipline preferred
  • Services and/or Sales Background Experience in the Technology Arena preferred, min 1 year of experience
  • Excellent communication, organizational and planning skills
  • MS-Office suite and various other software applications used as required
  • Customer-oriented approach
  • Strong teaming skills and demonstration of proactive leadership
  • Ability to develop senior-level business relationships
  • Comply with all company processes and tools used to record and track opportunities and orders and report progress
About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the webpage.

At Infor we value your privacy that's why we created a policy that you can read here .

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