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Sales Development Representative
2 weeks ago
Sales Development acts as the driving force for sales and talent pipeline within the EMEA business. At Zendesk, we offer top-notch sales training opportunities to enhance your skills and boost your career growth. We are dedicated to attracting and motivating high-potential individuals while providing coaching for sales excellence.
This position could mark the beginning of an exciting career path in sales for you and plays a crucial role in Zendesk's continuous success and expansion throughout EMEA. We are seeking outstanding sales professionals to contribute significantly to our sales organization's growth.
Zendesk leads the industry as the foremost Customer Support Platform and is experiencing rapid growth in the EMEA region due to the success and value our product suite brings to customers. Joining our team means becoming part of a group of highly skilled, driven, and enjoyable sales professionals who embody Zendesk's distinct culture. The ideal candidate should have a track record of exceeding expectations in a dynamic, fast-paced environment.
You will:- Contribute as a key team member in driving new business and implementing strategies in your region.
- Handle a significant volume of inbound leads effectively in our CRM to qualify high-value opportunities for Account Executives.
- Utilize strong communication skills for upselling and cross-selling opportunities before transferring to Account Executives.
- Demonstrate creativity and adaptability in a positive work environment, exploring innovative work methods.
- Strive to exceed targets and metrics.
- Serve as the brand ambassador, prioritizing creating exceptional customer experiences.
- Engage in continuous learning to advance your sales career.
- Thrive in a multicultural team catering to European, Middle Eastern, and African markets.
- Foster a positive team environment to maintain a fun and energetic atmosphere.
- A passion for initiating or furthering a career in consultative sales.
- Prior sales experience is advantageous but not mandatory with a Bachelor's or Master's degree.
- Business background (preferably in SaaS sales or business internship) with a customer-centric and inquisitive approach.
- A proactive 'Can Do' attitude, along with a drive to excel and succeed.
- Strong written and verbal communication skills.
- Proficiency in English and another European language is beneficial.
Zendesk's software is designed to bring serenity to the fast-paced world of customer service, facilitating billions of interactions with renowned brands.
Zendesk values providing a rewarding and inclusive environment for its employees. Our hybrid work model allows for in-person collaboration, learning, and connection at various Zendesk offices globally, while offering remote work flexibility for part of the week.
Hybrid Approach: This role is part of our hybrid work model, combining onsite collaboration, learning, and social interactions with remote work flexibility. The role requires presence at the local office for a portion of the week, with specific in-office schedules determined by the hiring manager.
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