Crystal Reports Specialist

3 weeks ago

Dublin, Dublin City, Ireland Dye & Durham Corporation Full time

Report Specialist - Dublin - Hybrid (1 day a week WFH)


WHO ARE WE?

Are you looking to build an exciting and dynamic career at a company with prestigious blue-chip clients and international reach? Dye & Durham, a leading global provider of cloud-based software and technology solutions, is focused on an unwavering commitment to customer excellence and to the personal and professional growth of its employees.

Dye & Durham provides critical information services and workflows used by clients all over the world to manage their process, information and regulatory requirements. The company offers rewarding opportunities for those with legal, tech, financial services and sales expertise. With clients that include major law firms, financial service institutions and government organizations in Canada, the United Kingdom, Ireland, South Africa and Australia, a fulfilling career awaits you at Dye & Durham.


WHAT WILL YOU DO?

We're seeking a talented Report Specialist to join our team of highly skilled professionals. You will be responsible for designing, coding, testing, and deploying client facing dashboards, reports, Invoices, Bill layouts etc primarily using SAP Crystal Reports and Power BI. We're particularly interested in candidates who have client facing experience, and an understanding of relational database models and SQL. You will be joining the Project Team based in Sandyford in Dublin.

While the role is office based from our Dublin office, travel within Ireland to client sites may be required on occasion.

Duties Include:

  • Adhering to a schedule of work as prioritised by your line manager.
  • Liaising with clients to identify and confirm user requirements.
  • Design Dashboards and Reports using Power BI and SAP Crystal Reports.
  • Conduct Unit Testing and deploy for UAT
  • Support UAT and provide timely fixes to issue logs.
  • Control & monitor what's in scope.
  • Initiate and manage change control.
  • Deploy clean, efficient solutions based on user requirements.
  • Provide technical support to our clients and internal support team post implementation.
  • Creating technical documents and training staff.

WHAT DO YOU NEED TO BE CONSIDERED?

  • Be proficient in SAP Crystal Reports or similar reporting software,
  • Knowledge/experience of Power BI would be an asset
  • Have good working knowledge of SQL.
  • Have experience in producing reports in an Agile Environment.
  • Have an understanding of Azure DevOps, remote support tools and support logging applications.
  • Be able to manage a number of software projects concurrently, either individually or under a programme of work.
  • Be a team player, with a willingness to support and help your colleagues when necessary.
  • The ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.
  • Have strong attention to detail.
  • Excellent organizational and time management skills.
  • Exceptional communication and customer service skills. Dealing with customers by phone entails a significant part of the role, so you will be fluent in English with a good professional communication manner.

WHY WORK FOR US?

At Dye & Durham we strive to be visionaries As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

Do you share our DNA?

  • We ask how tomorrow can be better than today
  • We are passionate about solving our customer's challenges
  • Our ideas break boundaries
  • We value different perspectives and encourage dialogue
  • We take ownership and celebrate together

WHAT NEXT?

Hit apply and your application will be reviewed by our talent acquisition team who will contact you directly.

Please note that this position is subject to security checks.

Dye & Durham is an equal opportunity employer. We provide opportunities without regard to race, colour, religion, sexual orientations, gender identity, national origin, marital or family status, disability status or other applicable legally protected characteristics.

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