Call Centre Rep
3 weeks ago
You will be responsible for telephone contact with Nielsen households. The purpose is to maintain trust, strong cooperation and personal relationships, while gathering information ensuring both quality and security measures are met. Core Responsibilities
- Maintain strong panel member cooperation according to company policies and procedures.
- Provides clear, courteous and effective telephone support for panel members and Nielsen field staff
- Collect and report panel data according to policy and procedure.
- Conduct panel household questionnaire updates as assigned (e.g.recruitment, demographic, lifestyle, privacy agreements, etc.).
- Invite panel homes to join the Nielsen TAM Panel ensuring all family members are aware of the process.
- Assist Team members with documentation and administration duties
- Liaise with quality control, panel management, and field staff to maintain panel quality, cooperation, and performance.
- Answers incoming queries and escalates to the relevant department .
- Maintains call center database by entering and updating information.
- Minimum 2 years' experience in a customer service role
- English proficiency
- Strong verbal, and outstanding interpersonal communication skills
- Excellent Customer service / relationship-building skills
- Ability to work outside of the standard working hours
- Sales / recruitment experience
- Excellent PC skills (Email, Excel, Word, etc)
- Result oriented with aptitude for continuous process improvements
- Working hours Tuesday to Thursday: 3pm - 8pm or as arranged accordingly
- Full training will be provided with the use of company phone and laptop
#LI-KP1
PI
-
Dublin, Dublin City, Ireland timesjobs Full time# Position: Call Centre Rep / Panel Administrator - part-time Location: Dublin, Ireland - Department: Operations - Employment Type: Part Time - Work Arrangement: Hybrid Job Responsibilities: Part Time Panel Call Center Representative 15 hours per week. Working hours: Tuesday to Thursday: 3pm 8pm or as arranged accordingly Responsible for telephone contact...
-
Dublin, Dublin City, Ireland timesjobs Full time# Position: Call Centre Rep / Panel Administrator - part-time Location: Dublin, Ireland - Department: Operations - Employment Type: Part Time - Work Arrangement: Hybrid Job Responsibilities: Part Time Panel Call Center Representative 15 hours per week. Working hours: Tuesday to Thursday: 3pm 8pm or as arranged accordingly Responsible for telephone contact...
-
Call Centre Administrator
3 weeks ago
Dublin, Dublin City, Ireland specsavers Full timeJob Family Store Roles | Job Category Administration Roles Call Centre Administrator Working hours: Full Time 40 hours per week over 5 days Experience level: Previous call centre experience preferred *CALL CENTER ADMINISTRATOR REQUIRED FOR KNOCKNACARRA* This is an exciting opportunity for someone looking to develop their career. The role is critical to...
-
Call Centre Administrator
4 weeks ago
Dublin, Dublin City, Ireland specsavers Full timeJob Family Store Roles | Job Category Administration Roles Call Centre Administrator Working hours: Full Time 40 hours per week over 5 days Experience level: Previous call centre experience preferred *CALL CENTER ADMINISTRATOR REQUIRED FOR KNOCKNACARRA* This is an exciting opportunity for someone looking to develop their career. The role is critical to...
-
Dublin, Dublin City, Ireland O'Farrell Recruitment Full timeGerman - Watson Cloud Platform Digital Account Rep We are currently looking for fluent German speakers for our client, a Leading Multinational IT company in Ireland. The Watson and Cloud Platform Digital New Business Representative is responsible for creating quality infrastructure solutions for net new prospects identified via inbound channels such as...
-
Internal Sales Rep, Insulation
3 weeks ago
Dublin, Dublin City, Ireland T J O'Mahony Full timeSpecialist Insulation Division, M50 Business Park, Ballymount Avenue, Dublin 12, D12 T4C2, part of the HPC Group, Irelands' leading supplier to the construction industry is looking for a full-time, Permanent Internal Sales Rep, Insulation to join our Team. Job Purpose: To deal with incoming sales calls, process sales orders and enquiries. Dealing with...
-
Dublin, Dublin City, Ireland Nurse on Call Full timeNurse required for HSE treatment centres based in Mullingar, Athlone, Portlaoise and TullamoreAddiction experience would be preferable but not essential.It would be desirable to at least have an awareness of the National Drug Strategy.Varied hours – client can be accommodating where possible.Ideally a nurse who can cover the 4 centre however open to a...
-
On-Call Coordinator Evenings
3 weeks ago
Dublin, Dublin City, Ireland Connected Health IE Full timeWe're looking for an Oncall Coordinator to join our team based in Tallaght Office. As an Oncall Coordinator, you'll provide support to clients, their families, and carers outside regular hours to ensure smooth service operation. Your tasks include phone and desktop support, updating client activity records, and preparing handover materials.This role requires...
-
Call Taker- Emergency Services, Dublin
3 weeks ago
Dublin, Dublin City, Ireland Cpl Full timeCall Takers - National Ambulance Service, Tallaght, Dublin 24 Cpl Healthcare in partnership with the National Ambulance Service are recruiting for a number of Call Takers for ongoing assignments commencing on 1st July 2024, apply now to attend an open day in Tallaght on Wednesday 5th June 2024 hosted by Cpl and NAS staff and the opportunity to interview on...
-
Call Taker- Emergency Services, Dublin
1 month ago
Dublin, Dublin City, Ireland Cpl Full timeCall Takers - National Ambulance Service, Tallaght, Dublin 24 Cpl Healthcare in partnership with the National Ambulance Service are recruiting for a number of Call Takers for ongoing assignments commencing on 1st July 2024, apply now to attend an open day in Tallaght on Wednesday 5th June 2024 hosted by Cpl and NAS staff and the opportunity to interview on...
-
Telesales & Customer Service Rep
4 days ago
Dublin, Dublin City, Ireland Cpl Full timeTelesales & Customer Service Representative Location - Dublin Contract type - PermWork model - HybridWorking hours - Rotation Shift (8am/8pm) At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for over 25 years. From established sectors to cutting-edge...
-
Knowledge Centre Manager
3 weeks ago
Dublin, Dublin City, Ireland Irish Management Institute Full time(Permanent, part-time role, 15 hours a week,.43 FTE) Purpose of this role The main responsibilities of the Knowledge Manager are to support IMI participants to access and use academic and other materials to support them in optimizing their learning journey.IMI participants on Graduate Studies programmes are also registered students of UCC and have access to...
-
Centre Attendant, Dublin
3 weeks ago
Dublin, Dublin City, Ireland Apleona UK Full timeThe details for the selected vacancy are shown below. Advert Text Duties: The Temporary Assistant Community Centre Attendant work with the Centre Attendant to ensure that the following tasks are completed.Please see below the following list of duties (but not limited to):- Security of premisesEnsure that the premises are secured.Monitor CCTV systemLiaise...
-
Head of Research Centres
3 weeks ago
Dublin, Dublin City, Ireland Science Foundation Ireland Full timeAbout SFISFI is the national foundation for investment in research in the areas of STEM, which assists in the development and competitiveness of industry, enterprise and employment in Ireland. We also promote and support STEM education and engagement to improve awareness and understanding of the value of research to society and to support the careers...
-
Affiliate Manager
3 weeks ago
Dublin, Dublin City, Ireland Closers IO, Inc. Full timeWatch this video for more information about the position Are you a social-driven person who LOVES to connect and work with high-level business owners through developing lasting partnerships? Then please read on... We run an online consulting business called that helps coaches, consultants, and agencies build and scale 7 and 8 figure sales teams. In less...
-
Affiliate Manager
1 month ago
Dublin, Dublin City, Ireland Closers IO, Inc. Full timeWatch this video for more information about the position Are you a social-driven person who LOVES to connect and work with high-level business owners through developing lasting partnerships? Then please read on... We run an online consulting business called that helps coaches, consultants, and agencies build and scale 7 and 8 figure sales teams. In less...
-
Sales Development Rep
3 weeks ago
Dublin, Dublin City, Ireland ServiceNow Full timeServiceNow is searching for an accomplished Sales Development Representative to join the expanding Global Sales Development team. In this position, you will be responsible for creating new business opportunities within medium to large enterprises, collaborating with Lead Development Representatives and Field Sales professionals....
-
Multiple Assistant Managers Dublin City Centre
3 weeks ago
Dublin, Dublin City, Ireland Teamworx Ltd Full timeMultiple Assistant Managers Dublin City CentreFull time | Teamworx | Ireland Posted On 03/01/2024 Job Information Retail 34,320 City Dublin City Centre State/Province Dublin D01 Job Description Calling all aspiring retail management candidates who have a passion for all things customer service Assistant Manager role with room for progression Our...
-
Business Development Rep
3 weeks ago
Dublin, Dublin City, Ireland Cpl Full timeI am looking to speak to fluent German speakers looking for a new opportunity with growing company based in Dublin - Sandyford. My client is the leading international provider in software support space. Full training is provided.Location: Sandyford, Dublin 18 (office based during training period, hybrid afterwards)Working Hours Monday to Friday, office...
-
Installations Administrator
3 weeks ago
Dublin, Dublin City, Ireland Executive Edge Full timeOur client is seeking a Installations Administrator & Service Sales to join and support the team. Salary: €38K – €40K.The Role:Ensuring equipment has been delivered on siteArranging logistics for machine deliver to site or warehouse – liaising with group and 3rd parties factoriesScheduling engineers to installationsCo-ordinating installations work...