Dublin Airport Manager
3 weeks ago
Dublin Airport Manager – Butlers Chocolate Cafes
Founded in 1932, Butlers is Ireland's premier family-owned firm dedicated to the craft of exceptional chocolate-making. Every day, our team of devoted chocolatiers creates unforgettable experiences for you to discover and savour. The company now employs 400 staff throughout its factory in Dublin and the Butlers Chocolate Café network in Ireland.
We are seeking a Manager to join and lead a busy team in Butlers Chocolate Cafes in Dublin Airport. This exciting opportunity has arisen as we are building a brand new flagship store in Terminal 1 which will quickly be followed by a new store in Terminal 2. Reporting to the Head of Retail Operations, the successful Airport Manager will drive standards through our stores with a hands-on approach and will be responsible for the operation of both units in Dublin Airport. The ideal candidate should be dynamic, hardworking and experienced in a fast paced environment with a passion of chocolate, coffee and people.
Key Responsibilities/Duties
Ensure exceptional customer service and coffee standards across both locations.
Monitor and achieve sales targets working with the team on sales optimisation, margins, waste and other KPIs across your two stores.
Proactively manage logistics & supply chain in a busy Airport Environment.
Provide guidance, mentorship, support, and training to unit managers and internal teams, fostering a positive and motivated work environment that represents the company values and standards.
Drive, audit and manage cafe standards across the three pillars of the business.
Support cafes to ensure that the fresh food /coffee/ chocolates offerings represent best practice and the brand position.
Ensure that your stores adhere to health and safety regulations, food handling standards, and employment law regulations.
Maintain open lines of communication with senior management, report on performance metrics, and propose improvements.
Share company initiatives in an engaging and inspiring environment.
Qualifications/Experienced & Skills Required
A passion for coffee, chocolate and people
5+ years' experience at Management level within the hospitality sector
A dynamic and flexible individual who adapts well to change and can thrive in a growing & evolving organisation
Relevant third level qualification in Management, Training or Retail/Hospitality
Excellent communication, time management, organisation skills
Experience leading and motivating teams through change, including process improvement & development
Previous experience in a fast-paced environment
Job Types: Full-time, Permanent
Benefits:
- Bike to work scheme
- Company events
- Employee assistance program
- Employee discount
- Sick pay
- Store discount
- Wellness program
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Yearly bonus
Application question(s):
- Are you available to work full time?
Experience:
- Retail management: 5 years (preferred)
Work Location: In person
Reference ID: DM0324
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