Certification Analyst

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

The Certification team operates within the wider Professional and Technical Services Department. Operating in a key business environment, ensuring that 3rd parties, iPOS, PSP and eCommerce solutions are certified to the highest standards, prior to processing with Elavon.

The successful candidate will be responsible for the certification process, tasked with supporting customer integrations with Elavon acquiring host. He/she will operate as part of the wider PS&TS certifications team, focused specifically on IPOS/PSP, eCommerce and associated card scheme mandated certifications.

Main role of the successful candidate will be to manage payment solutions certification projects, provide support and consultation to the certification project stakeholders. The successful candidate should be able to create and maintain the test scripts and may require to actively perform the necessary testing "in house" or at the customer locations.

The role holder will also actively participate in the testing, certification and implementation of new products and payment acceptance solutions.

Key Responsibilities include:

• Managing multiple projects efficiently and within agreed timelines;
• Being able to work under pressure and react to changing user requirements;
• Supporting client during project initiation, certification and go-live stages;
• Ensuring all solutions are fully tested, certified and documented, in accordance with Elavon Merchant Services guidelines;
• Maintaining correct and accurate records, for compliance and audit purposes;
• Preparing certification evaluation reports and submission of the report to test schemes;
• Conducting face-to–face meetings or conference calls with customers during all phases of the project;
• Being able to use the test tools and comply with the testing methodology
• Designing Test scripts, test cases; Creation of the test scenarios in which tests are carried out;
• Ensuring the compliance and card scheme regulations are observed and incorporated in the testing process and documentation
• Creating and documenting procedures related to the certification process.
• Remaining informed and up to date with relevant card scheme requirements;
• Supporting internal and external customers in terms of research and problem solving;
• Ensuring that the customer is kept secure in line with the acceptable use policy and other published security policies, standards and best practice.

NOTE - The above statements are intended to describe the general nature and level of work performed by people assigned to this classification and not as an exhaustive list of all duties. Duties will include completing any other assigned tasks of relevance.

Knowledge / Skills / Experience required

• EMV Specialist/Certification UAT testing/QA experience or similar
• Payments industry experience
• Experience with or knowledge of 3D Secure, VbV and other security protocols advantageous
• Knowledge of modern test methodologies
• Proven experience in test script writing and working with the test tools
• Very strong analytical skills
• Knowledge and skills in the use of technologies for detecting and tracking defects
• Understanding and knowledge of quality assurance processes and methods used in software development
• Knowledge of payment protocols and scheme specific payment requirements extremely desirable

Role requirements

• Fluent in English language, both verbal and written;
• Other language would be advantageous;
• Proven ability to multi-task;
• Strong technical and analytical skills – ability to understand the complete payment process flow and connecting system/application;
• Ability to communicate complex messages, system solutions or issues using appropriate language, both written and oral;
• Ability to work with users and management to analyse user requirements
• Analytical thinker and problem solver who provides follow through on problem
• Be able to work under pressure and react to ever-changing user requirements
• Can travel both within and outside Ireland as required
• Understands the competitive landscape; has the ability to clearly articulate the differentiation and value proposition associated with Elavon's capabilities versus its competitors

Role Keywords: EMV Specialist/User acceptance testing, UAT, payment acceptance, certification, implementation ,quality assurance, test script writing, test tools,

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with U.S. Bancorp's "Code of Ethics". Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position.

We are an equal opportunities employer and as such make every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

Elavon is wholly-owned by U.S. Bank, which just happens to be one of the world's most ethical companies.

Whichever part of the company you join, you'll soon see that we help our customers and communities thrive.And we'll do the same for you, too.

From day one, you'll find ample opportunities to grow. A variety of projects to work on. A host of new skills to learn. And you'll be surrounded by people who've got your back, and who'll do everything they can to make sure you're happy and fulfilled.