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Service Engineer

1 month ago

Dublin, Dublin City, Ireland Tetra Pak Full time

Service Engineers don't just fix things. Not at Tetra Pak. As a Service Engineer with us, you'll foster trusting and authentic relationships with customers. You'll think for yourself. And you'll be proactive — confident you have the support of a world-leading food processing and packaging company.

Why is it this way? Because it matters to us that you can be at your best. That's what makes us who we are, meeting the needs of billions in more than 160 countries.

Join us and make an impact to be proud of - for food, people, and the planet.

Job Summary

Our Services Organization is growing at a high pace, that's why we are looking for enthusiastic and customer-oriented Service Engineers to join our team in Ireland.

As a Mechanical Field Service Engineer, you will be a part of a professional and dedicated team responsible for delivering technical products and support to our customers by providing preventive maintenance and technical services.

You will act as an ambassador for Tetra Pak and help maintain the company's reputation for commitment and service worldwide. That's why we consider this role to be of great importance.

In this position, you will be home-based while travelling extensively within the Island of Ireland and occasional overseas travel will be required.

What you will do

As part of the team, you will primarily:

  • Provide installation, commissioning, and preventive maintenance services on Tetra Pak Processing Equipment as well as to drive continuous improvement at the customer's plant.
  • Execute hands-on preventative and corrective maintenance activities to maximize system performance.
  • Perform troubleshooting and fault-finding services on-site and remotely.
  • Liaison with customers to establish and maintain a continuous positive relationship as well as follow-up with customers' concerns and problems.
  • Conduct production supervision and training of customer personnel on processing equipment.
  • Be health & safety aware & work within safe systems of work.
We believe you have
  • Technical educational background and relevant Tetra Pak technical experience for at least 3 years.
  • Work experience of mechanical maintenance tasks on processing or liquid food equipment is a must.
  • Separator, Homogeniser and Valve and Pump knowledge would be a benefit.
  • Experience in the food industry and or cheese production is seen as beneficial.
  • Be physically fit to perform the tasks that the role requires, this includes bending, working on your knees, lying on your back and carrying items.

A good command of English (written and oral) as well as developed MS Office skills are required.

A valid driving license and willingness to travel extensively, including on-call work on nights and at weekends is essential.

We believe you should be a customer and service-oriented person, a true self-starter with the drive and initiative to act decisively in the best interests of Tetra Pak and our customers. You are a true team player with high commitment, and you are challenged to handle customer expectations. Ideally, you have well-developed problem-solving skills and the ability to apply structure and priority to duties. Furthermore, you are persistent and efficient with a logical/structured way to solve issues.


We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what's good; for food, people, and the planet, apply through our careers page at

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

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