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Pension Administrator

3 months ago

Cork, Cork, Ireland Mercer Full time

DB Pension Administrator


What can you expect:

The Defined Benefit (DB) Client Service Team operates in Cork. The team work alongside the other DB administration teams located in both Dublin, Cork and offshore. Administrators work within teams led by a Team Manager. Additional roles to manage and support the DB business include Business Unit Leaders and Client Managers.

Report to: Team Manager
Team size: Circa 11 Administrators and one Team Manager

What you will be rewarded with:

We provide a highly regarded and competitive package:

  • Competitive salary with annual review
  • Up to 12% pension contribution
  • Full healthcare cover
  • Study Support
  • Flexitime
  • Flexible / Hybrid working
  • Sports & Social clubs/Wellness Programme
  • Paid annual leave and ability to purchase additional leave days
  • Travel ticket/bike to work/dental are optional
  • Subsidised canteen
  • 35 hour working week

We will rely on you to:

  • Manage a portfolio of clients ensuring highest level of accuracy and attention to detail, to ensure delivery of internal/external client specific service levels and that compliance deadlines are met
  • Deal with member, client, and internally generated queries
  • Ensure compliance with all regulatory requirements at all times
  • Additional tasks as requested by Team Manager
  • Ad hoc project work.

What you will need to have:

  • Ideally 2+ DB Pensions Administration experience
  • Excellent organisational skills and ability to prioritise workloads and work to tight deadlines
  • Effective communication skills and proven track record of providing a high level of customer service
  • Ability to work within a team environment as a team player and a flexible approach to work
  • High level of accuracy/attention to detail
  • High level of problem-solving capability
  • A keen interest in further developing a career in pension scheme administration
  • A good understanding of the relevant underlying Pensions Legislation and Regulations

What makes you stand out:

  • Industry related qualifications ideal e.g. QFA, RPA, IIPM

MERCER

Mercer provides insights, advice and technology-driven solutions to help build brighter futures for our clients, colleagues and communities. Together, we're redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's more than 25,000 employees are based in 44 countries, and the firm operates in over 130 countries. Mercer is a business of Marsh & McLennan Companies (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annualized revenue approaching $17 billion. Through its market-leading businesses, including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. In Ireland, Mercer employs over 600 employees in offices based in Dublin and Cork.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients regardless of their gender expression or identity, marital or civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs. We are proud of our inclusive culture where everyone feels empowered to bring their whole selves to work and thrive.