Current jobs related to Helpdesk Administrator - Dublin, Dublin City - Cpl

  • Newskies Helpdesk Team Leader

    4 months ago

    Dublin, Ireland Ryanair Full time

    Ryanair are currently recruiting for a Newskies Helpdesk Team Lead to join Europe’s Largest Airline Group!This is a very exciting time to join Ryanair as we look to expand our operation to 800 aircraft and 300 million guests within the next 10 years.The role of a Newskies Helpdesk Team leader based on the Newskies team to assist Ops, ground operation,...

  • IT Helpdesk Support

    1 month ago

    Dublin, Ireland Flogas Full time

    About the role:Flogas has an exciting opportunity for an IT Helpdesk Support to join our growing IT department. This role encompasses a wide range of platforms and technologies, ensuring that the successful applicant will have a dynamic and engaging position. This will be a pivotal role in supporting our office relocation to Dublin Airport Central.  Main...

  • Senior Network Administrator

    1 month ago

    Dublin, Ireland Ryanair Full time

    Ryanair Labs is the technology brand of Ryanair, a start-up inside a corporation and a state of-the-art digital & IT innovation hub creating Europe’s Leading Travel Experience for customers. More than 600+ IT enthusiasts are working on 30+ projects with a collaboration of our teams based in Dublin, Madrid, Wroclaw and Portugal. As a result of our...

  • Guest Service Ambassador – Reception

    4 months ago

    Dublin, Ireland Apleona HSG Facility Management Full time

    Advert Text Job Purpose To manage the delivery of a specific FM function to meet agreed customer businessrequirements and to provide support to the Facilities Manager.  Main Duties and Responsibilities  ● Welcome clients and visitors to the office in a professional and courteousmanner. ● Signing in guests and preparing visitor passes...

  • Facilities Manager

    4 months ago

    Dublin, Ireland Apleona HSG Facility Management Full time

    Advert Text Overall Purpose of the Job To take the lead in providing Facilities Management on the premises. Reporting to theContracts Manager you will assist and take ownership in providing facilities management &facilities related projects including moves management, space planning, administration, financialcontrol, logistics, H&S, energy management...

  • IT Support Team Analyst

    3 weeks ago

    Dublin, Ireland Aramark Full time

    Job DescriptionThe IT Operations Support Analyst works in the IT Service Desk team, where they support and maintain IT systems, providing efficient desktop and application support to all business users. The team resolves IT-related faults quickly and efficiently in line with SLAs, handling a broad range of queries. Key responsibilities include delivering...

  • German Speaking Career Opportunities 35k

    3 months ago

    Dublin, Ireland Cpl Full time

    I am looking to speak to fluent German speakers for office-based and Remote/Work-from-home opportunities in Administration, Account Management, Sales, Customer Service, Digital Marketing, Customer Service, Social Media, IT SupportWhether you are Entry level or more Senior in work experience, feel free to reach out and we can look together at the options for...

  • LMS Support Specialist

    3 weeks ago

    Dublin, Ireland GP Strategies Full time

    GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000...

  • IT Support Technician

    4 weeks ago

    Dublin, Ireland Cpl Full time

    IT Support TechnicianWho we are:SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners in the car, at home, and anywhere on the go with...

  • BI Developer

    4 months ago

    Dublin, Ireland emagine Consulting Full time

    Want to make an impact? We offer that Due to continued growth, we are currently hiring a BI Developer (Higher Executive Officer) to join our team. emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to clients in all sectors. We power progress, solve challenges and deliver...

  • IT Technical Support Level 2

    1 week ago

    Dublin, Ireland Expleo Full time

    Responsibilities Set up workstations and necessary peripheral devices (routers, printers . Check computer hardware (HDD, mouses, keyboards to ensure functionality. Hardware repair Laptop/Mobile Phones. Inventory management. Process documentation. Processing of New hires and leavers accounts. Install and configure appropriate software and functions...

  • Facilities Manager

    3 months ago

    Dublin, Ireland Apleona HSG Facility Management Full time

    Advert Text Position Title : Facilities Manager Location : Multi-Site Reportingto: Contract Manager Overall Purpose of the Job To take the lead in providing Facilities Management on the client premises. Reporting to the ContractsManager you will assist and take ownership in providing facilities management & facilities relatedprojects including...

  • General Maintenance Assistant

    4 months ago

    Dublin, Ireland Mitie Full time

    General Maintenance Assistant Team Operations | Contract type Permanent About Mitie:Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and...

Helpdesk Administrator

4 months ago

Dublin, Dublin City, Ireland Cpl Full time

Our client - a global pharmaceutical manufacturing facility based in Dublin 15, requires an Helpdesk Engineering Administrator to join their busy team. Strong client-facing and communication skills are essential. Min 2 years experience in a process plant in an operations support role required.

Role

· Manage the help desk using the Maximo.

· Provide Maximo support to the data entry team

· Running applicable reports in Maximo and pulling documents together for meetings and audits.

· Maintain, scan, and upload documents into the share point or other data repositories

· Ensure compliance with all regulatory GMP, Safety, and Environmental requirements

· Sharepoint management

· Provide first-level contact and convey resolutions to customer issues

· Appropriately escalate unresolved queries to the next level of support

· Track, route, and redirect problems to correct resources

· Update customer data and produce activity reports

· Walk customers through the problem-solving process

· Follow up with customers, provide feedback and see problems through to resolution

· Utilise excellent customer service skills and exceed customers' expectations

· Ensure proper recording, documentation and closure

· Recommended procedure modifications or improvements

· Preserve and grow your knowledge of help desk procedures, products and services

Requirements

· Min 2+ years' experience in a process plant or other industry in maintenance or operations support role

· Experience in CMMS (Maximo) Administrator (optional)

· Self-motivated with high attention to detail

· Safety and Quality Awareness

· Proven working experience in providing Help Desk support

· Proficiency in English

· Working knowledge of help desk software, databases

· Strong client-facing and communication skills

· Advanced troubleshooting, well organized, and multi-tasking skills

· Customer service orientation