Business Support Manager
4 weeks ago
What is the opportunity?
As Business Support Manager, you will support in the activities under Enterprise Simplification across planning, portfolio management, Financial & procurement oversight and the standard PMO activities.
This is an excellent opportunity to support the delivery of Group wide activity, ensuring that plans are led, partners are supported and exceptional customer and colleague experiences are delivered on the Enterprise Simplification objectives and Group Objectives and Key Results.
*This is a fixed term opportunity until end of December 2025*
This role reports directly into the Governance & PMO Senior Manager.
In this role you will:- Support the day to day PMO activities for Enterprise Simplification, ensuring high standards are maintained around the governance cadence for our portfolio and activities.
- Ensure timely, accurate and appropriate tracking and reporting of Enterprise Simplification activity overlays with value analysis.
- Manage the programme RAID, plans, resource allocations and reporting financials e.g. cost plans, budgets.
- Provide PMO support on initiatives across the Simplification Centre of Excellence.
- Ability to find opportunities and engage across Divisions, building mutually beneficial relationships, identifying short and long term opportunities, with proven success in problem solving
- Develop strong relationships with key partners across Strategy and Transformation and the Group to deliver on initiatives
- Drive a culture of continuous top-down and bottom-up process improvement with a view to removing duplication and support initiatives
- Seasoned experience, as PMO, with excellent verbal and written communication skills including the ability to make technical conversations relevant to the business and vice versa.
- Proven experience to work dynamically at all times, focussing on continuous improvement and delivery.
- Demonstrated experience in a similar role, with advanced interpersonal, influencing and negotiating skills, capable of building relationships at all levels
- Strong commercial awareness with high credibility and results' focused.
- Organised, adept at managing multiple priorities for multiple partners with conflicting timeframes
- Strong planning, decision making and execution skills.
- Ability to challenge constructively, combined with a pragmatic, solutions focussed approach.
There are no minimum educational requirements for this role
More about the team:Enterprise Simplification Centre of Excellence is within the Group Strategy and Transformation division and is aligned to the Simpler Business strategic pillar.
This is an exciting opportunity to be part of the development and evolution of the overall Bank enterprise vision and to support the drive for transformation in a future focussed customer and colleague centric manner. The successful candidate will work closely with a team of dynamic professionals with a broad range of experience and backgrounds across the Business. Opportunity to contribute to an innovative environment and be part of a team who continuously look for ways to deliver a simpler experience for our customers and colleagues by simplifying processes, systems and journeys and reducing operational risk and waste.
Why work with us?The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.
Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career
#li-hybrid
Key Competencies
- Champion Transformation - Self
- Agile - Self
- Accountable - Self
- Amplify Capability - Self
- Customer Focused - Self
We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email.
Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.
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